monday.com is looking for a talented Scale Account Manager who will manage relationships with our existing clients. You’ll join our consulting team based in London, England.
About The Role:
- The Scale Account Manager position is a quota-carrying position; you will own the full sales cycle from building relationships with key stakeholders to negotiation and contracting.
- Proactively own and manage a portfolio of SMB, Mid Market and enterprise-level accounts, becoming their trusted advisor and influencer.
- Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
- Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI
- Consult with customers on their internal processes and challenge leaders to drive change across their organisation.
- Create and implement internal promotion programs within customer organisations to generate awareness and drive usage of monday.com.
- Partner with others at monday.com to ensure successful account management and surface customer inputs back.
Requirements
- A minimum of 2 years of B2B SaaS sales, account management or consulting experience working with mid-size accounts (up to 1000 users)
- Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting
- Prior experience in Strategy consulting - advantage
- Strong customer-facing and presentation skills with the ability to establish credibility with executives
- Superb written and verbal communication skills
- Positive attitude, empathetic, and energetic
What We Do
monday.com is a work operating system that transforms the way teams work together. We’ve created a solution that connects people to workplace processes promoting a culture of transparency & empowerment. We're obsessed with building an excellent product. Our goal is to create a work operating system that people will love to use—one that’s fast, beautiful & responsive.
Why Work With Us
At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!
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