The Role
Manage commercial lines client relationships and service workflows, including renewals, endorsements, certificates, coverage documentation, and account records. Coordinate with producers, carriers, and internal teams to support a complex commercial book, including property and real-estate-related accounts. The role requires an active New York or Connecticut Property & Casualty license, commercial insurance experience, AMS360 proficiency, and strong communication and organizational skills.
Summary Generated by Built In
Commercial Account Manager / Commercial CSR
Key Responsibilities
What you will do
Skills, Knowledge and Expertise
What we are looking for
Benefits
Why consider this role
About
Stone Hendricks Group is a direct-hire search firm that brings together years of experience and a diverse range of talent to connect businesses with exceptional job candidates. With a focus on timely and effective recruitment, we understand the power of a well-formed employee base in helping businesses achieve their goals. We offer our services to businesses of all sizes, providing qualified candidates for blue- and grey-collar roles, as well as white-collar and executive positions. The success of our direct-hire search process is driven by our advanced training, proprietary technology, and extensive network across industries. At Stone Hendricks Group, we value integrity and prioritize connectedness, commitment, and candor in our interactions with both employers and job seekers. Our clients consider us trusted advisors, relying on the highly personalized service we provide and our ability to find candidates that are an ideal fit for their unique needs. Choose Stone Hendricks Group for unsurpassed direct-hire search services that match successful organizations with talented job candidates.
Location: Rye Brook, NY or Madison, CT
Compensation: $70,000-$90,000, depending on experience
Work model: In-office onboarding, with hybrid flexibility available after an initial ramp-up period based on demonstrated independence
Compensation: $70,000-$90,000, depending on experience
Work model: In-office onboarding, with hybrid flexibility available after an initial ramp-up period based on demonstrated independence
An established independent insurance agency is hiring a Commercial Account Manager / Commercial CSR to support a sophisticated Commercial Lines book. This is a strong opportunity for an experienced agency professional who enjoys building client relationships, managing complex service work, and working in a collaborative, relationship-driven environment.
Key Responsibilities
What you will do
- Manage and support Commercial Lines client relationships.
- Coordinate renewals, endorsements, certificates, coverage documentation, and ongoing account service.
- Partner with producers, carriers, and internal colleagues to deliver responsive, high-quality client support.
- Use AMS360 to maintain accurate account records and manage service workflows.
- Support a diverse commercial book with meaningful exposure to complex property and real-estate-related accounts.
Skills, Knowledge and Expertise
What we are looking for
- Active Property & Casualty license in New York or Connecticut.
- At least three years of Commercial Lines insurance experience.
- Experience as a Commercial Account Manager, Commercial CSR, or similar commercial client-service professional.
- Hands-on AMS360 experience.
- Strong communication, organization, and follow-through.
- Comfort working in the office during onboarding and collaborating closely with an established agency team.
Benefits
Why consider this role
- Work with a sophisticated commercial book in an established independent agency.
- Join a stable, relationship-centered team.
- Flexible hours and a path to hybrid work after a successful onboarding period.
- Health coverage, 401(k) match, PTO, sick time, paid holidays, and additional benefits.
About
Stone Hendricks Group is a direct-hire search firm that brings together years of experience and a diverse range of talent to connect businesses with exceptional job candidates. With a focus on timely and effective recruitment, we understand the power of a well-formed employee base in helping businesses achieve their goals. We offer our services to businesses of all sizes, providing qualified candidates for blue- and grey-collar roles, as well as white-collar and executive positions. The success of our direct-hire search process is driven by our advanced training, proprietary technology, and extensive network across industries. At Stone Hendricks Group, we value integrity and prioritize connectedness, commitment, and candor in our interactions with both employers and job seekers. Our clients consider us trusted advisors, relying on the highly personalized service we provide and our ability to find candidates that are an ideal fit for their unique needs. Choose Stone Hendricks Group for unsurpassed direct-hire search services that match successful organizations with talented job candidates.
Skills Required
- Active Property & Casualty license in New York or Connecticut
- At least three years of Commercial Lines insurance experience
- Experience as a Commercial Account Manager, Commercial CSR, or similar commercial client-service professional
- Hands-on AMS360 experience
- Strong communication, organization, and follow-through
- Comfort working in the office during onboarding and collaborating closely with an established agency team
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The Company
What We Do
The Misch Group is a premier executive search and staffing agency dedicated to connecting world-class organizations with high-caliber talent, and also operates as an independent, full-service international brokerage firm covering all lines of insurance.
