At Poka, we’re transforming how frontline teams operate, learn, and solve problems.
Our connected worker platform is purpose-built for manufacturing, empowering frontline workers to share knowledge, collaborate in real-time, and drive continuous improvement. Think of it as the missing digital link, bringing the human interface into the stack of the Smart Factory, generating the right data and insights that drive entirely new scales of process improvements.
We’re proud to support global leaders like Nestlé, Bosch, Mars, and Danone in their digital transformation journeys and as part of the IFS family, our reach and impact continue to grow globally.
If you’re energized by building relationships and closing deals, and want to shape the future of industrial teams, this role is for you.
We’re looking for a Commercial Account Executive to drive growth across North America. You’ll own a portfolio of commercial and mid-market manufacturing & industrial accounts, balancing expansion within existing customers and net-new business development. This is a high-impact role for someone who thrives in a fast-moving SaaS environment and understands how to sell value into complex industrial organizations.
What you’ll be doing- Own and grow a defined book of business across North America, driving renewals, expansion, and customer satisfaction
- Proactively prospect into new manufacturing organizations, building and managing a strong pipeline of net-new opportunities
- Lead the full sales cycle from discovery and value articulation to negotiation and close
- Act as a trusted advisor to customers, understanding operational challenges and aligning them with Poka’s platform capabilities
- Collaborate closely with Customer Success, Marketing, Product, and broader Sales teams to deliver strong customer outcomes
- Stay informed on manufacturing trends, digital transformation initiatives, and competitive dynamics to identify new opportunities
- 4+ years of experience in B2B sales (SaaS or technology preferred), including both account management and net-new business development
- Proven track record of meeting or exceeding quota in a commercial or mid-market segment
- Experience selling into manufacturing, industrial, or frontline-heavy environments is a strong plus
- A balanced “hunter–farmer” mindset - you’re as comfortable opening doors as you are growing long-term partnerships
- Strong communication, organizational, and time management skills
- Self-starter with curiosity, resilience, and a drive to continuously improve
#LI-TK
What we offer:
- Dynamic and collaborative work environment.
- A generous vacation policy starting on your first day.
- Hybrid work policy - Employees who live within a 40 km radius of our Québec City office or a 15 km radius of our Montréal office are required to work in-office two days per week.
- 100% remote work if you do not live within the radiuses mentioned above.
- A truly flexible schedule that allows you to adapt your work hours.
- Group insurance from day one (dental, medication, disability, travel, etc.) with employer contributions, including access to telemedicine and an Employee Assistance Program (EAP).
- A retirement savings plan with employer contributions.
- A MacBook Pro and a $500 home office allowance upon hiring.
- Tasty snacks available at all times in our offices (fresh fruits, snacks, pastries, coffee, tea, etc.)
- Generous referral bonus.
- The tools, support, and opportunities you need to keep learning and progressing in your career.
*Certain benefits are exclusively accessible to employees in Canada.
Want to learn more about our culture? Click HERE.
Please note: An understanding of English is essential at Poka, as it is the language used during company-wide meetings and many internal communications, ensuring effective collaboration and decision-making. In addition, as Poka operates in an international environment, English is the primary language for communicating with our clients and partners, enabling us to better serve them and represent Poka in a professional manner.
What We Do
Poka transforms manufacturing operations by empowering workers with real-time access to knowledge, digital tools and expert support. Our AI-driven platform integrates training, communication and troubleshooting to foster continuous improvement and operational excellence. Our mission is to bridge the skills gap, reduce downtime, and drive safety, performance and quality to new heights. Poka’s powerful analytics engine makes it easy to identify issues in production, leading to quick and focussed resolutions. In 2023, Poka was acquired by IFS, an enterprise software leader in Enterprise Asset Management, Field Service Management and ERP. Together, we help manufacturing companies optimize their people, assets and processes. Join us in shaping the future of work in manufacturing.
