Yalo!
Hi! We’re Yalo! We’re on a mission to revolutionize how businesses sell in an omnichannel way with our intelligent sales platform and intelligent agents powered by cutting-edge AI.
Imagine a world where businesses seamlessly connect with their customers across every channel—offering personalized experiences, anticipating needs, and delivering what they want with ease. That’s the reality we’re building at Yalo.
Born in Latin America and driven by its spirit of innovation, we’re transforming sales for businesses around the globe. From empowering businesses in emerging markets to helping enterprises scale intelligently, we’re redefining how companies engage with their customers and drive growth.
At Yalo, we believe the future of sales is personalized, omnichannel, intelligent, and conversational. Join us as we empower businesses to build stronger relationships and achieve remarkable results worldwide!
Job Summary 🧾
As an Engineering Manager, you will lead a team of talented engineers focused on developing and optimizing our commerce and integrations infrastructure. You will leverage your expertise in commerce systems and technologies like Go, Node.js, MongoDB, and Kafka to drive technical innovation and ensure the timely delivery of high-quality solutions. You will be responsible for fostering a collaborative and high-performance team culture while managing the full software development lifecycle.
What are the responsibilities for this role? 🧠
- Lead, mentor, and grow a team of engineers while fostering a culture of innovation, accountability, and continuous improvement.
- Oversee the design, development, and deployment of scalable, reliable, and high-performance commerce platforms.
- Collaborate with product managers, designers, and other engineering teams to define technical requirements and deliver solutions that meet business goals.
- Architect and implement key components of the commerce system using Go, Node.js, MongoDB, and Kafka.
- Own the technical direction of the commerce stack, ensuring it aligns with both current needs and future scalability.
- Conduct regular code reviews and provide constructive feedback to ensure high code quality and maintainable solutions.
- Troubleshoot and resolve complex technical issues in production and development environments.
- Manage team resources, setting clear goals and ensuring the timely delivery of projects in an agile environment.
- Drive improvements in development processes, tools, and methodologies.
- Stay up to date with industry trends and emerging technologies, continuously assessing opportunities to improve the platform.
Job Requirements?💻
- 5+ years of experience in software engineering, with at least 2 years in an engineering management role.
- Strong experience in building and scaling commerce systems or similar platforms.
- Proficiency in Go, Node.js, and MongoDB.
- Solid understanding of Kafka and distributed systems.
- Experience in designing and implementing microservices architectures.
- Strong knowledge of cloud infrastructure (e.g., Google Cloud, AWS) and DevOps practices.
- Familiarity with Agile development methodologies and experience leading engineering teams in an agile environment.
- Proven track record of managing cross-functional teams to successfully deliver complex projects on time.
- Excellent problem-solving skills and the ability to drive technical decision-making.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
Preferred Qualifications:🫀
- Experience with other commerce-related technologies (e.g., payment systems, CRM, inventory management).
- Familiarity with containerization and orchestration tools like Docker and Kubernetes.
- Background in event-driven architectures or streaming data.
What do we offer? 🥰
- Unlimited PTO policy
- Competitive rewards on the market range
- Work-Personal life integration
- Flexible time (driven by results)
- Start-up environment
- International teamwork
- You and nothing else limit your career here
At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence, and simplicity. We believe in the power of diversity and inclusivity, where everyone's unique perspectives, experiences, and talents contribute to our collective success. As we embrace and respect our differences, we strive to create something extraordinary for the benefit of all.
We are proud to be an Equal Opportunity Employer, providing equal opportunities to individuals regardless of race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other legally protected characteristic. Our commitment to fairness and equality is a fundamental pillar of our company.
At Yalo, we uphold a culture of excellence. We constantly challenge ourselves to go above and beyond, delivering remarkable results and driving innovation. We encourage each team member to take initiative and make things happen, empowering them to bring their best ideas forward and contribute to our shared goals.
Top Skills
What We Do
Yalo helps businesses offer a delightful customer experience on their customers' favorite apps – Facebook Messenger, WhatsApp, and WeChat. Every business on Yalo has a virtual assistant with an optimized flow that handles customer requests to the point of payment and fulfillment. If at any point the customer need is beyond what the chatflow is capable of doing, the request gets seamlessly transferred to a human agent to provide resolution. Through the Yalo platform, businesses get an artificial intelligence powered CRM that allows them to handle sales and build personal relationships, at scale, on Facebook Messenger, WhatsApp, and WeChat.
Yalo uses deep learning (a machine learning technique) to have chatbots learn from their human counterparts to continuously improve the experience. The team behind Yalo is composed of Columbia University and Salamanca engineers, former PayPal technical leads, and is supported by a group of investors from New York, Mexico and Latin America.
