Comment Moderator

Posted Yesterday
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Hiring Remotely in El Segundo, CA, USA
In-Office or Remote
Entry level
News + Entertainment
The Role
Reviews and investigates user-generated comments and visual content for violations of community guidelines. The role requires cultural awareness, attention to detail, confidentiality, comfort with sensitive material, technical adaptability, and reliable internet access. This is a remote, part-time contract position, with bilingual English fluency in Hindi, Japanese, or Portuguese preferred but not required.
Summary Generated by Built In
WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators.
 
With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment’s passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company’s content partners include Discord, HYBE, and DC Comics, among many others.

We are looking for Comment Moderators to review and moderate user-generated content. As a Comment Moderator, you will review and investigate visual and written content that violates our Community Guidelines. You must be detail-oriented, culturally attuned, and self-motivated.

  • This is a remote, part-time contract role.
  • Bilingual fluency in English plus Hindi, Japanese, or Portuguese is preferred, but not required

Requirements

  • Prior hands-on experience moderating user-generated content (e.g. comments, forums, or social media trust & safety)
  • Culturally aware of current trends, slang, and pop culture in the U.S. (a plus if also familiar with trends in Hindi-, Japanese-, or Portuguese-speaking markets)
  • Technically savvy and able to quickly learn new systems
  • High speed internet connection required
  • Comfortable reviewing graphic, sensitive, or disturbing content as a routine part of the role
  • Able to maintain strict confidentiality around user data and moderation decisions

With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others.
 
Join us and work with some of the biggest artists, IP, and fandoms in comics!
#WEBTOON

Skills Required

  • Prior hands-on experience moderating user-generated content, such as comments, forums, or social media trust and safety
  • Cultural awareness of current U.S. trends, slang, and pop culture
  • Familiarity with trends in Hindi-, Japanese-, or Portuguese-speaking markets
  • Technical savvy and ability to quickly learn new systems
  • High-speed internet connection
  • Comfort reviewing graphic, sensitive, or disturbing content routinely
  • Ability to maintain strict confidentiality around user data and moderation decisions
  • Bilingual fluency in English plus Hindi, Japanese, or Portuguese
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The Company
HQ: Toronto, Ontario
3,327 Employees
Year Founded: 2006

What We Do

Wattpad. Where Stories Live. Wattpad’s vision is to entertain and connect the world through stories. The global multi-platform entertainment company uses the power of community and technology to enable the creation and distribution of content across a variety of formats. Its flagship app, Wattpad, is home to a community of more than 90 million people who spend over 23 billion minutes a month engaged in original stories. Tap by Wattpad, the company’s second storytelling product, offers short, chat-based stories in over a dozen languages. Wattpad Studios co-produces stories for film, television, digital and print, together with industry partners. Wattpad Brand Partnerships offers a full suite of advertising products to help brands build deep engagement with Gen Z consumers. The company is proudly based in Toronto, Canada.

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