Colocation Engineer (Remote)

DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure. DataBank’s managed data center services are anchored in world-class facilities. Our customized technology solutions are designed to help customers effectively manage risk, improve technology performance, and allow focus on core business objectives. DataBank is headquartered in the historic former Federal Reserve Bank Building, in downtown Dallas, TX. 

DataBank is proud to be an Equal Opportunity Employer. Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

The Colocation Engineer will be responsible for engineering functions in support of customer acquisition and installation cabinets, cages, power, backbone communication cables & panels, etc.

Responsibilities 

• Support sales and product teams with technical solutions and RFP responses
• Preliminary design, presentation and evaluation of customer solutions
• Manage and respond to pre-sales (ICB) requests, including preliminary drawings
• Work with Operations and Capacity teams to determine sellable space and power at colocation sites
• Manufacturer selection to solution equipment that meets customer specifications and DataBank standards
• Create colocation layout drawings and all supporting infrastructure using AutoCAD
• Create full Scope Of Work packages for signed orders
• Maintain current ‘as built’ drawings of all sites in assigned region
• Update redlined drawings and information received from Proj Mgrs & Operations to keep records of completed work current
• Other duties as assigned

Qualifications 

• Bachelor’s Degree in engineering field preferred
• Colocation / Datacenter design experience required
• Working knowledge of Datacenter infrastructure - Power, Cooling, Security, Communications
• Excellent verbal and written communication skills; ability to effectively respond, verbally or in writing, to sensitive issues, complex inquiries or complaints
• Must be detail oriented
• Works well independently and on a team
• Requires a high level of commitment to customer service, whether co-workers or clients
• Expert application software skills including MS Word, MS Excel, AutoCAD, Visio, and Adobe Acrobat
• Flexible and adapts well to a constantly changing environment
• Must be able to manage multiple aggressive deadlines
• Must be able to understand and read construction documents
• Business minded and able to maintain a commercial focus
• Travel is a requirement - must have current US driver's license and passport. up to 25% travel to DCs within region
• The employee will be required to meet with customers and internal support teams occasionally to review project scope, participate in site tours and to ensure positive communication is maintained

Benefits 

• Health, Vision and Dental Insurance Packages 
• Short-Term and Long-Term Disability?Insurance 
• Life Insurance 
• 401k with company match 
• Paid Time Off and Paid Holidays