Join us as a Colleague Journey Developer in the Day to Day Goal
- We’ll look to you to contribute to the creation and delivery of all products and services required to meet the colleague journey vision
- You’ll be continually identifying opportunities to digitise, improve and manage the journey to deliver increased colleague value and effortless experiences
- Every day, you’ll have the chance to solve new problems, create smarter solutions and stretch your capability in an environment that promises non-stop innovation and excellent development opportunities
- You’ll work from home some of the time, but you’ll also spend time working from the Edinburgh or Manchester office
As a Colleague Journey Developer, you’ll work as part of a Journey Developer and Transformation team, creating and driving the delivery of the journey and transformation backlog, and effectively prioritising work to maintain the completion of releasable increments in every sprint. You’ll be driving all business performance and proposition activities, making sure the journey runs effortlessly with true colleague focus.
You’ll also be:
- Providing subject matter expertise to the journey and goal
- Inputting to and delivering journey mapping, service blueprinting and process mapping
- Monitoring external trends and activity across the journey portfolio, and actively identifying responses to market changes
- Understanding and utilising key mechanisms and frameworks to anticipate and identify colleague needs in order to deliver and improve the colleague experience
- Using innovative systems thinking to design digital solutions, identifying opportunities for streamlining work and deploying experimentation and testing to improve experience for colleagues
We’re looking for a subject matter expert in relevant HR product proposition and process design, with knowledge of critical agile capabilities and ways of working. You’ll also need knowledge and experience of change delivery and experience design, utilising data and systems thinking. Experience using Servicenow and Workday will be an advantage.
On top of this, you’ll need:
- Experience of driving and delivering innovative ideas through agile ways of working, looking at harnessing digital and technological advances that truly benefit our customers
- The ability to identify and envision future trends and needs, utilising systems thinking and horizon scanning
- The proven ability to adapt to quickly changing environments, learn at pace, and encourage confidence in others to do the same
- Strong communication skills, with the ability to inspire and engage customers and colleagues
- Experience in delivering change activity in partnership with technical partners & completing user acceptance testing
Hours
35Job Posting Closing Date:
Job Posting Closing Date is not yet published.Ways of Working:Remote FirstSimilar Jobs
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate.
As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these.
Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence.
One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025.
We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
