Collateral Service Specialist IV

Job Description
Join JPMorganChase as a Collateral Services Specialist IV and make a significant impact on our lending services.
As a Collateral Services Specialist IV within our team, you will manage and process collateral for a diverse portfolio of loans, ensuring adherence to quality standards. Your role is crucial in solving non-routine problems and improving processes, contributing to the success of our firm. You will work closely with cross-functional teams, fostering a collaborative and supportive environment.
Job responsibilities

• Manage and process collateral for a diverse portfolio of loans, ensuring accuracy, compliance with established standards, and adherence to quality procedures.
• Review and analyze loan agreements and field exams post-closing, ensuring thoroughness and adherence to requirements while solving non-routine issues to improve processes.
• Monitor client collateral reporting for timeliness and completeness, maintaining high standards of data integrity and reconciling borrowing base certificates and sales reports.
• Act as a technical SME and support for junior roles, fostering skill development and maintaining effective communication with the Credit Risk Manager to contribute to team success and strategic objectives.
• Establish and maintain productive relationships with stakeholders, strategically planning and organizing workload to achieve goals and assist with special projects as assigned.

Required qualifications, capabilities, and skills

• Expertise in managing and processing collateral for loans, ensuring accuracy and compliance with lending standards.
• Advanced knowledge of lending services policies and procedures, supporting effective decision-making and operational excellence.
• Proven capability in relationship management with stakeholders, fostering collaboration and trust.
• Strong strategic planning and organizational skills, optimizing workload management and achieving objectives.
• Experience in coaching and guiding junior team members, enhancing team development and performance.

Preferred qualifications, capabilities, and skills

• Ability to think critically and manage conflicts effectively, ensuring smooth resolution and progress in challenging situations.
• Strong decision-making judgment within standardized procedures, maintaining consistency and reliability in operations.
• Experience in cross-functional team collaboration, enhancing communication and achieving shared goals.
• Skill in leveraging AI/ML to enhance lending processes and improve decision-making capabilities, driving innovation and efficiency.
• Capability to drive continuous improvement and process automation, optimizing lending workflows and operational efficiency.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.