Exam Manager - Senior Associate

Job Description
Join the Wholesale Lending Services (WLS) Control Management organization as an Exam Manager, Senior Associate. In this high-impact role, you will coordinate and oversee audits and control reviews, acting as a liaison between audit partners, WLS business, and Control Managers. You will play a key role in maintaining a robust risk management system and ensuring exam readiness across the organization.
As an Exam Manager Senior Associate within the Commercial & Investment Bank, you will manage first line of defense control reviews, internal and external audits, and second line of defense analyses. You will track exams and requests, schedule meetings, gather documentation, escalate issues, and ensure timely and accurate completion of audit requirements.
Job Responsibilities:

• Liaise with Operations Managers, stakeholders, auditors, control management, and regulators to drive audit conversations.
• Maintain the audit calendar and report updates in stakeholder status meetings.
• Manage audit readiness to ensure adequate controls and documentation are in place before audits.
• Track exams and requests to ensure accurate and timely submission.
• Coordinate and schedule meetings to address audit inquiries.
• Partner with business and controls to gather and submit requested exam documentation.
• Review audit request documentation to ensure supporting materials address audit requirements.
• Submit reviewed documentation in a timely manner and update trackers accordingly.
• Escalate exam issues with urgency and track audit progress.
• Support the business in being exam ready and take on other control management projects as needed.
• Maintain accurate and comprehensive documentation for easy access and retrieval.

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree or equivalent experience.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
• Excellent written and verbal communication skills with the ability to influence business leaders.
• Strong interpersonal, collaboration, and relationship-building skills.
• Ability to understand the business, risk, and controls being audited.
• Moderate level of independent decision-making using sound judgment.
• Strong organizational skills to maintain accurate documentation.
• Ability to work autonomously, manage competing priorities, and adapt to shifting priorities.
• Solid critical thinking, problem-solving, and attention to detail.

Preferred Qualifications, Capabilities, and Skills:

• 5 years of experience in financial services with a background in controls, audit, quality assurance, operational risk management, or compliance.
• Data analytics experience using Excel or Access.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.