The Role
Design, build, and operate scalable, secure collaboration platforms (chat, conferencing, file sharing, automation). Apply DevOps/SRE practices and CI/CD, create observability pipelines and dashboards, partner with cross-functional teams, and explore AI/automation to improve user experience and platform reliability.
Summary Generated by Built In
Join our mission to transform workplace collaboration through innovative technology. As a Collaboration Platform Engineer, you will be a key member of our team, designing and building cutting-edge systems that enable thousands of employees to connect, communicate, and collaborate seamlessly.
In this role, you will be at the forefront of collaboration technology, driving advancements in digital collaboration systems, content sharing and real-time communication, while ensuring seamless user experiences and platform reliability.
If you're passionate about harnessing technology to transform the way employees work together, we would love to hear from you.
Responsibilities
- Engineer scalable and secure collaboration platforms (chat, conferencing, file share, workflow automation) to ensure high performance, reliability and usability.
- Apply DevOps practices (e.g. CI/CD) to automate deployments and workflows, improving efficiency, product quality and on-boarding speed.
- Build analytics pipelines and observability dashboards to monitor the platform health, applying SRE principles to improve uptime and responsiveness.
- Partner with cross-functional teams to enhance the collaboration experience, drive feature enhancements, and explore emerging technologies like AI and automation.
Requirements (Minimum Qualifications)
- Background in Computer Science or Engineering, or related field or equivalent experience.
- Experience with programming languages (Python, Powershell, or similar) and familiarity with applying DevOps/SRE practices.
- Exposure to collaboration platforms and tools (e.g. MS Teams, Slack, Zoom).
- Strong problem-solving skills and curiosity to explore new tools.
- Good communication skills and ability to work in a team environment.
Nice-to-haves
- Experience with containerization technologies such as Docker or Kubernetes.
- Knowledge or exposure to automation and observability platforms and tools (e.g. Grafana, Prometheus, Terraform).
- Internship or project experience with collaboration or conferencing platforms
- Participation in hackathons, open-source projects, or personal automation projects.
What you will gain
- First-hand experience in building enterprise-grade collaboration systems.
- Mentorship, structured training and conferences, and career development support.
- Clear paths into roles like Senior Platform Engineer, Collaboration Architect, or SRE Lead.
- Ownership of collaboration domains (e.g. bots, workflows, integrations).
- Exposure to related domains (cybersecurity, UX, infrastructure) for holistic growth.
As CSIT is an agency under the Ministry of Defence (Singapore), only Singapore Citizens will be considered.
Skills Required
- Degree in Computer Science, Engineering, or equivalent experience
- Experience with programming languages such as Python or PowerShell
- Familiarity with DevOps/SRE practices and CI/CD automation
- Exposure to collaboration platforms (MS Teams, Slack, Zoom)
- Strong problem-solving skills and technical curiosity
- Good communication skills and ability to work in a team
- Experience with containerization technologies such as Docker or Kubernetes
- Knowledge or exposure to Grafana, Prometheus, Terraform or similar observability/automation tools
- Internship or project experience with collaboration or conferencing platforms
- Participation in hackathons, open-source projects, or personal automation projects
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The Company
What We Do
The Centre for Strategic Infocomm Technologies (CSIT) is a technical agency in the Ministry of Defence that harnesses cutting-edge digital technologies to meet Singapore's security needs. It develops capabilities to support missions such as cyber defence, counter terrorism, and counter hostile information operations, with a technical focus on cybersecurity, data analytics, software engineering, and cloud infrastructure and services.
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