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The Role
Design, evolve, and maintain enterprise collaboration platforms (chat, conferencing, file share, email). Drive reliability, automation, integrations, AI-powered features, performance tuning, and mentor engineers while owning domain-level technical roadmaps.
Summary Generated by Built In
Collaboration is the backbone of how our organization works. As a Staff Collaboration Platform Engineer, you will be at the forefront of designing, evolving, and maintaining the core collaboration systems that enable thousands of employees to connect, co-create, and deliver.
In this role, you will not only ensure reliability and scale, but you will architect, innovate and influence the platform's direction. You will mentor engineers, drive proof-of-concepts, lead integrations, and own strategic collaboration domains across the enterprise.
If you are passionate about shaping the future of workplace collaboration, we would love to hear from you.
Responsibilities
- Lead the design and development of enterprise collaboration platforms, including chat, conferencing, file share, and email, driving technical roadmaps and domain-level responsibilities.
- Drive platform resilience, performance, and reliability through advanced automation, proactive issue detection, and remediation.
- Implement AI-powered solutions and integrate communication tools and core business workflows to streamline collaboration.
- Mentor and coach junior and mid-level engineers, providing technical reviews, architectural guidance, and oversight to ensure engineering excellence across the team
- Evaluate and optimize collaboration systems, making trade-offs between custom and off-the-shelf systems, and driving continuous optimization, performance tuning and tech debt-reduction.
Requirements (Minimum Qualifications)
- Background in Computer Science, Engineering, or equivalent experience, with 4+ years of experience in platform/systems/infrastructure roles.
- Deep expertise in at least one collaboration/communication domain (e.g. conferencing, chat/messaging, bots/integration frameworks) and proficiency in programming/scripting languages (e.g. Python, Powershell)
- Strong experience with automation, Infrastructure as Code (e.g. Terraform), CI/CD pipelines, and system observability/monitoring.
- Experience with scalable architectures, containerization and identify/access management (e.g. SSO, RBAC)
- Proven leadership qualities, including strong problem-solving skills, and ability to provide technical guidance using system-level thinking.
Nice-to-haves
- Experience integrating AI/automation agents into enterprise systems or developing real-time collaboration stacks (e.g. video streaming)
- Prior work on performance engineering, latency optimization, high throughput systems.
- Experience with COTS (commercial) solutions with custom-built modules, or open-source technologies.
- Experience working in regulated or high-security environments.
What you will gain
- Autonomy to experiment with new frameworks, AI, or next-gen collaboration tools.
- Path toward Principal Engineer, Domain Lead, or Architect roles.
- Training, certification support, and access to conferences.
- Cross-functional exposure (e.g. cybersecurity, UX, cloud infrastructure) to broaden your skillset.
As CSIT is an agency under the Ministry of Defence (Singapore), only Singapore Citizens will be considered.
Skills Required
- Bachelor's degree in Computer Science, Engineering, or equivalent experience with 4+ years in platform/systems/infrastructure roles.
- Deep expertise in at least one collaboration/communication domain (conferencing, chat/messaging, bots/integration frameworks).
- Proficiency in programming/scripting languages (e.g., Python, PowerShell).
- Strong experience with automation and Infrastructure as Code (e.g., Terraform).
- Experience with CI/CD pipelines and system observability/monitoring.
- Experience with scalable architectures, containerization, and identity/access management (SSO, RBAC).
- Proven leadership, mentoring, technical reviews, and system-level architectural guidance.
- Experience integrating AI/automation agents or developing real-time collaboration stacks (e.g., video streaming).
- Prior work on performance engineering, latency optimization, high throughput systems.
- Experience with COTS solutions with custom modules or open-source technologies.
- Experience working in regulated or high-security environments.
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The Company
What We Do
The Centre for Strategic Infocomm Technologies (CSIT) is a technical agency in the Ministry of Defence that harnesses cutting-edge digital technologies to meet Singapore's security needs. It develops capabilities to support missions such as cyber defence, counter terrorism, and counter hostile information operations, with a technical focus on cybersecurity, data analytics, software engineering, and cloud infrastructure and services.
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