The Role
Manage and grow client and partner relationships for game development accounts. Own client communication, service delivery, financial tracking, sales and business development, contract negotiation, account training, and travel/visa coordination to increase revenue and ensure successful project outcomes.
Summary Generated by Built In
- Own the development and maintenance of strong relationships with Clients, including a complete understanding of their goals and objectives,
- Be responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s project,
- Build and maintain client relationships by providing excellent customer service to both internal and external clients,
- Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests),
- Ensure timely and successful delivery of the company services according to customer needs and objectives,
- Forecast and track key account metrics, accounts P&L, financial analysis and reporting,
- Drive peak performance and sales success across the accounts,
- Create, negotiate and close agreements,
- Develop key presentations to acquire new partnerships,
- Own and manage partner relationships with the objective to increase revenue and improve partnership,
- Manage and maintain accounts portfolio assets and information,
- Train key people as necessary and ramp up on business requirements and client expectations,
- Identify and develop new business opportunities with existing clients for potential growth attainment,
- Contribute to ongoing business development, marketing and sales efforts,
- Manage customer travel, including visa process.
Requirements
- 5+ years of account (partnerships) management experience from a gamedev company
- Four year degree required
- Proven track record in sales, business development and winning new business in High-tech or Gamedev
- Ability to identify, clarify and prioritize key issues.
- Proven ability to work with all levels of individuals, both internally and externally, with professionalism and tact
- Outstanding organizational skills with a strong attention to detail and the ability to be flexible and adaptable in a team oriented environment
- Highly proficient with Microsoft Office Pack
Benefits
- Working with an international team of world-class professionals on exciting and challenging projects;
- Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events;
- Medical Care package;
- Sensibly flexible working hours;
- Breakfasts, snacks and fruits available during the day, tea and coffee machines;
- Friendly team environment;
- Additional benefits – care bonus to cover health, educational and safety needs.
Skills Required
- 5+ years of account or partnerships management experience at a gamedev company
- Four year degree
- Proven track record in sales, business development and winning new business in High-tech or Gamedev
- Ability to identify, clarify and prioritize key issues
- Proven ability to work with all levels of individuals with professionalism and tact
- Outstanding organizational skills, strong attention to detail, flexibility and adaptability in a team environment
- Highly proficient with Microsoft Office Pack
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The Company
What We Do
Sperasoft is a leading international game development company (a contributor to such franchises as Halo, Battlefield, Assassin’s Creed, Rainbow 6) headquartered in Burbank, CA. We offer fully international development capabilities with comprehensive professional teams that are constructed with the best producers, engineers, designers, and artists in the gaming industry. Sperasoft is a part of Keywords studios – international technical and creative services provider to the global video games industry and beyond. Our partners and clients: Ubisoft, Microsoft, Warner Brothers, 343 Industries, Riot Games, Electronic Arts, Sony, BioWare, Blizzard Entertainment, and many others.
