About Us: Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well.
Our EVP's: At Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.
Job Description:
Provide technical support for client's cases related to the new products and services acquired after arrangement with Department Head.
Set-up new Client Banks/services on supported systems based on the filled questionnaire as well as identifies the banks privileges.
Provide technical support for other NI teams concerned with the “NI systems” and supported services In addition to providing trainings to new hires on how to operate the system.
Manage the communication with system vendors to acquire new features and find solutions to current system bugs after arrangement with Department Head.
Test new products/services received from vendor side
Handle documentation, training materials & presentations and also end user manuals related to systems
Test new products/services received from vendor side
Review Upgrade assigned tasks
Review Banks’ Migration projects related tasks
Performs other related duties as requested by the company.
Responsibilities:Review & setup new banks and services on NI systems according to each bank’s requirements
- Attend internal and external Banks & NI technical Trainings.
- Follow up and report technical issues to vendor.
- Test new products/services received from vendor side.
- Prepare systems ‘documentation / end user manuals / presentations.
Network International is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds, nationalities, and experience levels. We are committed to creating an inclusive workplace where innovation, diversity, and performance thrive.
Skills Required
- Set up new client banks and services on NI systems based on questionnaires
- Provide technical support for client cases and internal NI teams
- Coordinate with system vendors to acquire features and resolve system bugs
- Test new products and services received from vendors
- Prepare and maintain system documentation, end-user manuals, and training materials
- Deliver trainings to new hires and attend internal/external technical trainings
- Review upgrade tasks and bank migration project tasks
Network International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Network International and has not been reviewed or approved by Network International.
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Strong & Reliable Incentives — Pay is considered decent in some roles and is often paired with bonuses. Phrases like 'salary plus bonuses' indicate variable pay is a meaningful component for certain positions.
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Healthcare Strength — Medical coverage extends to employees, spouses, and up to three children, alongside life insurance. This breadth signals a robust healthcare baseline for the region.
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Retirement Support — Retirement and termination benefits align with UAE/GCC norms, including pension contributions for nationals and end‑of‑service gratuity for expatriates. Such provisions indicate structured, region‑appropriate retirement support.
Network International Insights
What We Do
Over the past 30 years, we have built a business based on long-standing and trusted relationships with many of the leading merchants, financial institutions and payment networks operating in the Middle East and Africa. Such relationships are based on our comprehensive capabilities, scale, local presence in the multiple markets in which we operate, alongside our trusted reputation. This gives us significant scale and leadership in the region, where we operate in more than 50 countries, serve over 130,000 merchants and 250 financial institutions and fintech customers, whilst managing more than 16 million customer credentials. We have a diversified business model and operate across the entire consumer payments value chain. We do this with a growth-focused strategy through two business lines: • That enables our merchant customers to ‘take payments’, by providing them with various payment acceptance methods, both online and offline. • Which supports our financial institution, fintech and other payment issuing institution customers in enabling consumers ‘make payments’, by managing and processing their consumer payment credentials and transactions.
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