CMS Business Development Sales Representative

CMS:
Since 1978, Criticom Monitoring Services (CMS) has been providing high quality alarm monitoring nationwide. Today, CMS serves more than 3,500 alarm companies and their 800,000 customers with a wide variety of monitoring services.  Our three centers provide services including response to security, fire, Personal Emergency Response Systems (PERS), as well as environmental and interactive services such as two-way voice and remote video.

Summary:

The West Business Development Representative (BDR) is responsible for increasing revenue by developing new relationships within the nine-state region, while maintaining and growing the existing customer base. The BDR will reach his/her business targets through effective management of designated territories and physical visits to existing clients, prospects, and strategic partners within the alarm and security business. Integrity, passion, and presentation skills are essential for this role.  

The West BDR will benefit from an attractive compensation and benefits package, as well as a structured support team in place, including but not limited to marketing, sales support, professional association memberships and national trade shows.  The West BDR will inherit an existing customer base, prospects, and existing network of vendors, distributors, etc. to provide a foundation for their success.

Duties and Responsibilities:

• Continue to build and foster a network of referral sources to create new opportunities for revenue growth. 
• Develop and track leads, follow-up as needed. 
• Generate new customer accounts to increase revenue by cold calling.
• Handle inbound, unsolicited prospect calls and convert them into sales.
• Prepare and deliver sales proposals/presentations and follow up with key decision makers.
• Maintain relationships with manufacturing reps / distributor representatives. 
• Visit and maintain relationship with existing dealers.
• When necessary, support marketing efforts such as trade shows, exhibits and other events.  
• Provide both oral and written presentations to potential customers outlining services proposed by CMS to small groups such as alarm association meetings. 
• Report weekly, monthly on results of travel / calls, etc. 
• Visit distribution locations – host “counter days;” meet and greet dealers. 
• Negotiate and close all contracts presented to potential customers. 
• Perform all other duties and projects as assigned. 

Minimum Qualifications:

• Bachelor's degree (BA) from four-year college or university and two years sales experience or High School Diploma or General Education Degree (GED) and six years sales experience or equivalent combination of education and experience. 
• Alarm industry experience preferred. 

Certificates, Licenses, Registrations: 

• Applicable state and local licenses as required. 
• Must have valid driver’s license issued by the state in which they reside and proper automobile registration. 
• Proof of insurance for personal automobile liability with limits of $100,000/$300,000/$100,000 which provide $100,000 per person injured, $300,000 total accident and $100,000 property damage. 

Pay and Benefits Disclosure:
The pay range for this role is to $75,000-$125,000 plus commission, based on experience. We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
Anticipated close date: March 20, 2026.