Cluster Senior Sales Manager

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

As Cluster Senior Sales Manager for Anantara Mai Khao Phuket Villa and Anantara Layan Phuket Resort, you will report directly to the Cluster Director of Sales and take a leading role in driving all sales activities across the assigned properties. This is a strategic position focused on achieving revenue and profit targets while growing and maintaining a strong, loyal customer base.

Key Responsibilities:

• Lead and manage sales operations for all assigned properties, ensuring alignment with the cluster's strategic goals.

• Ensure the sales team understands and prioritizes key business objectives, maintaining strong existing account relationships while actively pursuing new business opportunities.

• Oversee the onboarding process for new team members, ensuring alignment with brand strategy, product positioning, and service offerings.

• Deliver continuous training to the team, particularly in face-to-face selling, to enhance skills and effectiveness.

• Drive upselling and cross-selling opportunities across all products and services.

• Inspire, guide, and coach the sales team through daily operations and long-term planning.

• Lead the preparation of the annual departmental operating budget and contribute to the development of the cluster’s sales, marketing, and business plans.

• Collaborate closely with the Revenue team on sales forecasting and pricing strategy.

• Conceptualize and execute special events, sales blitzes, and client engagement campaigns.

• Develop and maintain strong relationships with key clients, and confidently explore new markets and business segments.

• Represent the properties at trade shows, industry events, and sales missions both locally and internationally to drive brand exposure and generate leads.

• Master’s or Bachelor’s degree in a relevant field.

• Minimum of 5 years of experience leading a sales team in an international hospitality brand.

• Strong background in sales account management and revenue strategy.

• Solid understanding of hotel operations and market dynamics.

• Fluent in English, both written and spoken.

• Strong network and professional relationships within the hospitality industry.

• Experience working with or developing the European market is an advantage.