Learning Manager

Reposted Yesterday
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Mai Khao, Thalang, Phuket, THA
In-Office
Mid level
Retail • Hospitality
The Role
Design, deliver and monitor learning and development programs for hotel staff; embed quality standards, coach team members, partner with property leadership to improve skills, behaviours and operational performance to elevate guest satisfaction.
Summary Generated by Built In
Company Description

A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

As Learning Manager, you will be a role model and strategic partner in driving operational excellence across the hotel. From day one, you will shape the learning journey of our Team Members by designing and monitoring impactful development plans, delivering engaging training programmes, and embedding quality standards into daily operations. You will champion a culture of continuous improvement, ensuring learning translates into consistent service excellence and operational efficiency. Working closely with the Property Leadership Team, you will provide insight and guidance to strengthen skills, behaviours, and capabilities that elevate performance, enhance guest satisfaction, and support the hotel’s long-term success.

Qualifications

  • College degree in Human Resources, Education, or related field.
  • Previous experience of leadership in the area of ​​Quality, L&D or similar.
  • Knowledge of luxury hotel standards & experience in Training & Development.
  • Strong oral and written communication skills
  • Ability to train and develop team members
  • Ability to work effectively in a team environment and take initiative
  • Passion for leadership

Skills Required

  • College degree in Human Resources, Education, or related field.
  • Previous leadership experience in Quality, L&D or similar.
  • Knowledge of luxury hotel standards and experience in Training & Development.
  • Strong oral and written communication skills.
  • Ability to train and develop team members.
  • Ability to work effectively in a team environment and take initiative.
  • Passion for leadership.
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The Company
Nuea Bangkok City
3,332 Employees
Year Founded: 1978

What We Do

Minor International Public Company (MINT) is one of the largest hospitality and leisure companies in Asia Pacific Region. With over 535 hotels and resorts, 2,200 restaurants and 400 retails trading outlets, MINT meets the growing needs of consumers in 62 markets from Africa to Australia including South America and Europe. MINT is a hotel owner, operator and investor with a portfolio of more than 535 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI. Through Minor Food Group Pcl, MINT operates over 2,200 outlets under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express and The Coffee Club brands. The latest addition to the restaurant portfolio being Bonchon brand. MINT is also one of Thailand’s largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion, cosmetics and contract manufacturing.

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