Cluster General Manager

Posted 4 Days Ago
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Manama, Al Manama
Senior level
Retail • Hospitality
The Role
The Cluster General Manager will oversee the operational and financial management of the Avani and Tivoli Bilaj Al Jazayer Resorts, focusing on maximizing profitability, delivering exceptional guest services, and successfully managing the pre-opening processes and team development.
Summary Generated by Built In

Company Description

Join us to lead the launch of Avani Bilaj Al Jazayer Bahrain Resort and Tivoli Bilaj Al Jazayer Bahrain Resort, two exciting new properties located in the prestigious Bilaj Al Jazayer waterfront masterplan in Bahrain.

‘Scheduled to open in 2026 Avani Bilaj Al Jazayer Bahrain Resort and Tivoli Bilaj Al Jazayer Bahrain Resort will be part of Bilaj Al Jazayer, a new waterfront leisure mixed-use masterplan owned by Edamah, the real estate arm of Bahrain’s sovereign wealth fund, Mumtalakat. The new development will offer resorts, residential villas and apartments, food and beverage outlets, retail, offices and entertainment.

Bilaj Al Jazayer is located on the south-west coast of Bahrain and encompasses 1.3 million square metres of land with a three-kilometre beachfront. Manama, the capital and main city of Bahrain, is a 25-minute drive and Bahrain International F1 Circuit and Dilmun Waterpark are in close proximity.

The new Avani and Tivoli hotels, each with 110 keys, will be located along the main boulevard of Bilaj Al Jazayer on the waterfront. Avani Bilaj Al Jazayer will offer a selection of guest rooms and suites, an all-day dining restaurant, an Avani Pantry and a pool bar, in addition to an outdoor swimming pool, a gym and meeting space.

Tivoli Bilaj Al Jazayer’s facilities will include guest rooms and suites, two restaurants, two bars and a café, SEEN rooftop restaurant and bar, an outdoor swimming pool, a gym, plus spa and wellness facilities. In addition, the hotels will share a beach club within the Bilaj Al Jazayer development and serviced apartments.

Job Description

Operational & Financial Management

  • Strong knowledge of budgeting, financial analysis, and P&L management to maximize profitability.
  • Ability to optimize resources and ensure high standards across all hotel operations, including F&B, wellness, and beach club facilities.

Leadership & Team Development

  • Skilled in recruiting, training, and leading diverse teams, with a focus on delivering top-tier service and a guest-centric culture.
  • Proven track record in team motivation, conflict resolution, and fostering a collaborative environment.

Guest Services & Brand Representation

  •  Deep commitment to maintaining brand standards for both Avani and Tivoli, ensuring a memorable guest experience that aligns with each brand’s identity.
  • Exceptional customer service skills, with the ability to address guest concerns and exceed expectations.

Pre-Opening & Project Management

  • Expertise in pre-opening processes, including establishing SOPs, onboarding, and coordinating with contractors and project teams.
  • Strong organizational skills to ensure smooth operational launches for both hotels and shared facilities.

Community & Stakeholder Relations

  • Skilled in establishing and nurturing relationships with local authorities, stakeholders, and community partners, such as Edamah.
  • Ability to serve as a brand ambassador for Avani and Tivoli within the Bilaj Al Jazayer development and the broader Bahrain market.

Market Knowledge

  • Familiarity with the Bahrain hospitality landscape and insights into regional trends, guest preferences, and tourism dynamics.
  •  Knowledge of hospitality technology, management software, and compliance standards within the Gulf region.

Qualifications

Qualifications

  • Minimum of 8-10 years of experience in luxury or upscale hotel management, preferably with a background in mixed-use developments or waterfront resorts.
  • Proven experience in overseeing the successful opening of new properties and managing multi-brand operations
  • Bachelor’s degree in hospitality management, Business, or a related field (preferred).
  •  Multilingual abilities, especially in Arabic and English, are advantageous.

Additional Information

This is a unique opportunity to play a key role in establishing a high-profile dual-brand destination along Bahrain’s southwest coast, combining luxury hospitality with vibrant beachfront living.

The Company
Nuea Bangkok City
3,332 Employees
On-site Workplace
Year Founded: 1978

What We Do

Minor International Public Company (MINT) is one of the largest hospitality and leisure companies in Asia Pacific Region. With over 535 hotels and resorts, 2,200 restaurants and 400 retails trading outlets, MINT meets the growing needs of consumers in 62 markets from Africa to Australia including South America and Europe. MINT is a hotel owner, operator and investor with a portfolio of more than 535 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI. Through Minor Food Group Pcl, MINT operates over 2,200 outlets under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express and The Coffee Club brands. The latest addition to the restaurant portfolio being Bonchon brand. MINT is also one of Thailand’s largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion, cosmetics and contract manufacturing.

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