Clubhouse Generalist (3688)

Job Summary:

The Clubhouse Generalist position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct psychosocial rehabilitation services to Clubhouse Members. Services provided include but are not limited to: assessment, counseling, and supportive contacts as members work alongside the Clubhouse Generalist during the Work Ordered day. The Clubhouse Generalist works in partnership with members to develop and implement individual recovery goals that acknowledge the member’s needs, values, world views, traditions, definition of family, and helping resources. They model working side-by-side with members as respected colleagues to enhance the member’s self-esteem, confidence, hope, skills, opportunity, and sense of community. 

All staff share employment, housing, evening and weekend hours and department responsibilities. Clubhouse Generalists are expected to engage with several members at a time to complete daily department tasks.  

The Clubhouse Generalist reports directly to the assigned supervisor with overall program supervision provided by the Clubhouse Director. The minimum annual service hours expectation is 1352. 

Working Environment: Team-based, Member-driven, collaborative and open environment.  Hours of operation are M-F 8-4:30. Limited weekend, evening and holiday hours holding Clubhouse activities with members.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Journey Mental Health Center upholds a strong commitment to People, Opportunities, Community, and Access (POCA) that guides our daily operations. We foster a caring community for all individuals to feel a sense of belonging. We prioritize delivering services that are centered around ensuring fairness and inclusivity for all. We are dedicated to demonstrating courage and initiative within our agency and community to actively dismantle structural oppression for all affected communities. 

Duties/Responsibilities:

A. Clinical:

1. Knowledge and experience in supporting members around mental health and/or co-occurring issues in a culturally sensitive/humble, recovery oriented, trauma-sensitive manner, within the context of the member’s perspectives and beliefs.
2. Provide ongoing support services in a culturally sensitive/humble manner to help each member to achieve goals. Responsibilities include individual/annual goal planning that promotes self-esteem, hope, and skill-building.
3. Complete accurate clinical records and other information in a timely manner.
4. Engages and works side-by-side with Clubhouse colleagues completing the day-to-day operations of department work, transitional employment, supported employment, education, recreation and rotating holiday support.

B. Programmatic:

1. Attend house meetings, in-services, and other program activities as requested.
2. Participates in Journey committees, trainings, and activities as directed and/or approved.

Education and Experience:

Education/Licensure

ESSENTIAL

• Minimum of bachelor’s degree behavioral health field
• Six months experience working in a setting with individuals experiencing mental health or substance use disorder.
• This position follows the standards laid out in Wisconsin DHS Chapter 36: Comprehensive Community Services for Persons with Mental Disorders and Substance-Use Disorders, in addition to adhering to Clubhouse International's Standards for Clubhouses

PREFERRED

• Master’s degree in a related behavioral health field.

Experience

ESSENTIAL

• Knowledge of mental health, whether through formal training and education, or life experiences.
• Demonstrated commitment to valuing diversity and different worldviews, recognizing personal limitations, and working on an ongoing basis to gain cultural self-awareness, knowledge, and skill.
• Demonstrated ability and skill to work with members in a validating, empowering, and nonjudgmental manner.
• Possession of a valid driver's license, a favorable driving record, adequate insurance (per WI law) and access to a vehicle and willingness to use it for work (i.e., transporting consumers).

PREFERRED

• Eligible for CCS Medicaid billing.
• Fluent in American Sign Language, Bi-lingual, and/or Bi-cultural (Spanish/Hmong)

Physical Requirements

• Requires driving, sitting, standing, light lifting, bending, and reaching, and the ability to use and operate standard office equipment, including computer, phone, copier, cell phone, etc.

Hiring Process:

• All potential candidates will need to successfully pass the Background Information Disclosure (BID) for entity employees and contractors.  Wisconsin’s Caregivers Law requires background, and criminal checks are required by the Department of Health Services and Wis. Stat. 50.065(6)(c) and Wis. Admin Code § DHS 12.05(4)

Journey Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.