About this opportunity:
We're currently seeking an IT Engineer/Tester to join our dynamic team. The successful candidate will be responsible for performing comprehensive testing, administering, troubleshooting, and providing vital support for customer application systems for IT, Telco B/OSS, IP and Core, Cloud, Network, and other systems. You will play a key role in implementing services requested by our customers, which include manual and/or automated test case design, test case execution, and defect tracking of functional and non-functional scenarios. Our IT Engineer/Tester will be an integral part of our customer-facing team, operating on-site or remotely as needed.
What you will do:- Oversee the installation and configuration of customer infrastructure, organize monitoring, optimization, and tuning of the installed infrastructure.- Support product selection, study the impacts of the system, and manage technical documentation.- Develop IT codes and interfaces based on system specifications.- Perform basic unit test and function tests on codes, debug, and correct software faults.- Design, clarify, and execute IT Test cases.- Identify issues, log them in our Defect Tracking tool, retest defects and update the tracking tool.- Provide Service Assurance support, working as a primary point of contact for IT users, managing, and restoring normal service operations.- Execute data alignment procedures for single trouble tickets and bug fixing.- Play a key role in End-to-End process quality, including planning, designing, developing scripts for monitoring business process KPIs and data quality.
The skills you bring:- Test Case.- Performance Testing.- Test Design.- System Support.- Information Technology Operations.- Business Process.- Knowledge Sharing and Collaboration Skills.- Financial Acumen.- Custom Scripting.- Service request and disruption management (help desk).
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Bangalore
Req ID: 787220
Skills Required
- Experience with Telco B/OSS systems
- Knowledge of IP/Core network technologies
- Cloud system administration experience
- Test case design and execution (manual and automated)
- Performance testing experience
- Experience with defect tracking and bug lifecycle management
- Custom scripting to develop interfaces and monitoring scripts
- Service assurance and help-desk/service request management
- Monitoring, optimization, and tuning of infrastructure
- Ability to perform basic unit/function testing, debug and fix software faults
What the Team is Saying
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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