We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.
This is a remote position that could be based in the Central states (Illinois, Missouri preferred). Please note that as part of the recruitment and hiring process, there is an in-person meeting that will take place.
We are seeking a Cloud Solutions Manager (CSM) to help service providers accelerate their transformation through the adoption of Calix Cloud solutions—including Service Cloud, Engagement Cloud, Operations Cloud, Foundation Cloud, and advanced analytics.
This is a hybrid role blending technical solution engineering with strategic sales acumen. You will work directly with account teams, Sales Engineers, Customer Success, and executive stakeholders to uncover
needs, design cloud architectures, deliver compelling demos, and guide customers through complex decision cycles. If you thrive at the intersection of cloud technology, analytics, and consultative selling, this is the role for
you.
What You’ll Do:
• Drive Cloud Growth & Sales Execution
• Lead cloud-focused account strategies that expand adoption of Calix Cloud products across your region.
• Partner with Sales, SEs, and Customer Success to progress opportunities from discovery to close.
• Present technical and business value to multi-level stakeholder groups, including
executives.
• Build ROI-driven narratives that showcase operational efficiency, automation, and
measurable outcomes.
Lead Technical Discovery & Solution Design
• Understand customer OSS/BSS environments, integration needs, data workflows, provisioning systems, and operational models.
• Architect solutions that align Calix Cloud capabilities with customer pain points and business goals.
• Deliver tailored demonstrations of Service Cloud, Engagement Cloud, Operations Cloud, and associated analytics tools.
• Support RFP responses, technical reviews, and solution validation.
Enable Customers & Internal Teams
• Serve as a subject matter expert on cloud analytics, operational workflows, service management, and API-driven integrations.
• Train customer teams on best practices, new capabilities, and cloud-driven operational
models.
• Collaborate with Customer Success to ensure deployments achieve rapid value realization.
What You Bring
• 5+ years in a related role: Sales Engineer, Solutions Architect, Technical Account Manager, Cloud Consultant, or similar.
• Demonstrated success in hybrid technical + commercial roles.
Strong understanding of cloud analytics, SaaS platforms, data pipelines, and API integration.
• Experience working with broadband, telecommunications, OSS/BSS, or network operations (preferred).
• Ability to translate complex technical concepts into clear, compelling business value.
• Excellent communication, presentation, and executive engagement skills.
The on-target earnings for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process.
Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
The on-target earnings for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.
San Francisco Bay Area:
221,000 - 332,000 USD AnnualSelect US Metros and States:
192,000 - 288,000 USD AnnualOther US Locations:
173,000 - 260,000 USD AnnualFor information on our benefits click here.
Skills Required
- 5+ years of experience in a related role such as Sales Engineer, Solutions Architect, Technical Account Manager, or Cloud Consultant
- Demonstrated success in hybrid technical and commercial roles
- Strong understanding of cloud analytics, SaaS platforms, data pipelines, and API integration
- Experience working with broadband, telecommunications, OSS/BSS, or network operations
- Ability to translate complex technical concepts into clear, compelling business value
- Excellent communication, presentation, and executive engagement skills
Calix Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Calix and has not been reviewed or approved by Calix.
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Flexible Benefits — Remote‑first policies include home‑internet reimbursement, home‑office furniture support, and work‑from‑anywhere flexibility. Feedback suggests these options make the package adaptable across locations and work styles.
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Healthcare Strength — Coverage spans medical, dental, and vision for employees and dependents alongside EAP and virtual therapy/coaching. Wellbeing elements like lifestyle allowances, recharge days, and no‑internal‑meeting days further bolster health support.
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Leave & Time Off Breadth — Paid vacation, wellness days, holidays, bereavement and jury‑duty leave offer broad time‑off access. Parental/bonding and caregiver leave, plus adoption assistance and medical‑travel coverage, extend support through major life events.
Calix Insights
What We Do
Innovative communications service providers rely on Calix platforms to help them master and monetize the complex infrastructure between their subscribers and the cloud. Calix is the leading global provider of the cloud and software platforms, systems, and services required to deliver the unified access network and smart premises of tomorrow. Our platforms and services help our customers build next generation networks by embracing a DevOps operating model, optimize the subscriber experience by leveraging big data analytics, and turn the complexity of the smart home and business into new revenue streams.
