With over 17,000 employees worldwide, the mission of the Small Medium Enterprises and Channel (SME&C), organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join Small Medium Enterprises and Channel (SME&C), and help us build a future where customers achieve their business outcomes faster with technology that does more.
We are looking for a Cloud Solution Architect (CSA) specializing in Copilot and Power Platforms. The Cloud Solution Architect (CSA) is a trusted technical advisor responsible for helping customers design, deploy, adopt, and optimize Microsoft Copilot and Power Platforms. The CSA partners with customers, account teams, engineering, and solution specialists to accelerate customers Copilot and Power Platforms journey.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Provides technical expertise through post-sales presentations, product demonstrations and installations of Microsoft 365 Copilot.
- Is the central technical contact for the sales staff to implement leading Microsoft 365 workloads to meet customer needs.
- Supports in driving the Change and the Usage of Microsoft 365 Copilot at our customers and internally. (Co-)Delivering Community Sessions and Hackathons about Prompt Engineering to drive Adoption of Modern Work AI tools.
- Has a holistic view over the customer technology landscape and architecture to asses optimization opportunities using Microsoft technologies.
- Ensures that the customer is fully satisfied with the product application/solution performance.
- Advises company sales staff and customer personnel by disseminating technical information on specific applications.
- Works closely with employees from various organizational levels at the customer to fully understand their technical needs.
- Other
- Embody our culture and values
Qualifications
Required/minimum qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- OR equivalent experience.
Other Requirements
- This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.
Additional or preferred qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 5+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 3+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
- OR equivalent experience.
- 2+ years experience working in a customer-facing role (e.g., internal and/or external).
- 2+ years experience working on technical projects.
- Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
- 1+ years experience with Copilot Studio and Power Platform
- Passion for technology and customer obsessed.
- Displays strong stakeholder and relationship management across senior leaders, partners, and customers.
- Enthusiasm towards leading technologies and motivation to learn and grow.
- Exffective communication and presentation skills.
Cloud Solution Architecture IC3 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or a related field, or equivalent experience
- 2+ years of experience in cloud or infrastructure technologies, IT consulting or support, systems administration, network operations, software development or support, technology solutions, practice development, architecture, or consulting
- Authorization to work in the United States without current or future employer sponsorship
- Bachelor's degree and 5+ years of experience in relevant cloud, infrastructure, technology solutions, architecture, or consulting work
- Master's degree in Computer Science, Information Technology, Engineering, or Business and 3+ years of relevant experience
- 2+ years of experience in a customer-facing role
- 2+ years of experience working on technical projects
- Technical cloud certification, such as Azure, Amazon Web Services, Google Cloud, or security certifications
- 1+ year of experience with Copilot Studio and Power Platform
- Strong stakeholder, relationship management, communication, and presentation skills
Microsoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.
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Fair & Transparent Compensation — Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
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Retirement Support — Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
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Parental & Family Support — Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.
Microsoft Insights
What We Do
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.






