Cloud Platform Operations Engineer

Job Role:  Cloud Platform Operations Eng 

Power the Possibilities 
The CDK Global technology team is looking for collaborative innovators who are passionate about making their mark on emerging enterprise software products. We’re building and developing cloud technology for the automotive retail industry that will change the landscape for automotive dealers, original equipment manufacturers (OEMs) and the customers they serve. 
 
Be Part of Something Bigger 
Each year, more than three percent of the U.S. gross domestic product (GDP) is attributed to the auto industry, which flows through our customer, the auto dealer. It’s time you joined an evolving marketplace where research and development investment is measured in the tens of billions. It’s time you were a part of something bigger. 
 
We’re expanding our workforce – engineers, architects, developers, cloud operations and more – onboarding early adopters who can optimize, pivot and keep pace with ever-evolving development roadmaps and applications. 

• Lead the way – Do you have a passion for doing public cloud right?   Your technical thought leadership and deep skills will set the path for CDK’s use of public cloud computing.  You will influence the organization at all levels. 

• Automate, Automate, Automate - you’ll lead initiatives to automate everything from assisting application development teams in writing deployment code to developing Infrastructure-as-Code to drive security, operational process automation and governance. 

• There’s got to be a better way - Can you look at an architecture, process, or application flow and see a more stable, standard, or optimized way to accomplish the same thing? Do you ask “why” when a request doesn’t sound right? Do you see problems and immediately want to fix them yourself? Can you find ways to quantify and prioritize these improvements? 

Join Our Team 
Growth potential, flexibility and material impact on the success and quality of a next-gen, enterprise software product make CDK an excellent choice for those who thrive in challenging, fast-paced engineering environments.  The possibilities for impact are endless. We have exceptional opportunities to evolve our industry by driving change through new technology. 

If you’re ready for high-impact, you’re ready for CDK. 

Location:  

• Hyderabad, India 

Position Overview: We are seeking a highly skilled Operations Support Specialist with a strong focus on Kubernetes, AWS EKS, and Azure AKS. The ideal candidate will have extensive experience in Linux administration, cloud platforms, automation tools, and container orchestration. This role involves monitoring cloud environments, leading incident response efforts, and optimizing cloud resource utilization. 

Key Responsibilities: 

Kubernetes Support and Troubleshooting: 

• Provide on-demand support for Kubernetes-related issues and challenges. 

• Troubleshoot and resolve complex issues with Kubernetes clusters, pods, and other containerized resources. 

• Participate in On-call rotations 

Cluster Management and Maintenance: 

• Manage and maintain Kubernetes clusters across different environments (on-premise, cloud, hybrid). 

• Apply patches and upgrades to Kubernetes clusters, ensuring security and functionality. 

• Assist with scaling Kubernetes clusters to handle traffic load changes. 

Deployment and Automation: 

• Assist in deploying containerized applications using CI/CD tools.    

• Ensure the proper configuration and optimization of deployment pipelines for efficient delivery. 

Collaboration and Documentation: 

• Work closely with development and DevOps teams to understand application needs and address issues. 

• Troubleshoot and diagnose applications issues to help application team find root cause of their containerized applications issues.   

• Identify opportunities to eliminate or automate remediation of reoccurring issues to improve overall operational stability of the platform.  

• Document FAQ, runbooks and troubleshooting guides. 

Performance Monitoring and Optimization: 

• Monitor Kubernetes environments to ensure high availability and performance. 

• Act on alerts and tune application and Kubernetes environment alerts threshold.   

Security and Compliance: 

• Monitor cloud environments for security vulnerabilities and compliance issues, utilizing AWS security tools like Guard Duty and AWS Shield. 

• Collaborate with security teams to ensure the Kubernetes infrastructure meets compliance standards. 

Qualifications: 

• Proven experience with Kubernetes, AWS EKS, and Azure AKS. 

• Strong background in Linux administration, including installation, configuration, tuning, and upgrades. 

• Extensive experience with AWS Cloud Platform and its services. 

• Proficiency with ci/cd tools such as Harness, bamboo or github actions. 

• Familiar with Infrastructure as code such as terraform and Ansible. 

• Hands-on experience with Docker orchestration and containerization using Kubernetes. 

• Good knowledge of shell and Python scripting. 

• Excellent problem-solving and troubleshooting skills. 

• Previous experience providing operational support to both AWS and Azure environments. 

• Ability to work independently and within a team environment. 

• Strong communication skills, with the ability to explain complex technical concepts to non-technical audiences. 

• Ability to manage multiple tasks and priorities in a fast-paced environment. 

• Ability to stay updated with emerging cloud technologies and integrate them into operations. 

Preferred Skills: 

• Kubernetes certification (e.g., CKAD, CKA) is highly desirable. 

• Experience with container orchestration in production environments. 

• Familiarity with service meshes (e.g., Istio) and microservices architectures.