Jobs at CDK Global

Lead the full product lifecycle for a cloud platform supporting vehicle inventory solutions. Responsibilities include defining product strategy, managing roadmaps and backlogs, shaping requirements and user stories, partnering with Agile teams, modernizing platform services, collaborating with internal and external stakeholders, and monitoring product success metrics. The role is hybrid in Portland or Austin and requires travel up to 25%.

Supports daily public cloud operations across AWS and Azure, monitoring infrastructure health, resolving incidents, optimizing performance and cost, assisting with deployments and CI/CD automation, and maintaining cloud security and compliance. Uses Terraform and Ansible to automate tasks, participates in on-call rotations, performs root cause analysis, documents procedures, and collaborates with engineering teams on troubleshooting and cloud best practices.

Designs, installs, tests, documents, and supports complex customer network and telephony solutions. Responsibilities include network discovery, needs assessments, physical and logical design, site-readiness evaluation, redundancy testing, configuration pre-testing, troubleshooting, installation support, proposal development, and automation of manual configuration tasks. The role collaborates with project management, sales, and installation teams while supporting Cisco voice and data networking environments.

Manage medium to large cross-team technology projects and programs, including scope, budgets, resources, schedules, dependencies, risks, governance, and change management. Track delivery against goals, timelines, quality gates, and KPIs in an Agile/SAFe environment. Coordinate stakeholders and development leaders, communicate status and trends to executives, resolve conflicts, and drive continuous improvement across multi-year initiatives.

Leads and mentors a team of 8–20 software engineers while providing technical direction across .NET, C#, ReactJS, SQL Server, AWS, and DevOps. Oversees architecture, software quality, database performance, delivery execution, Agile practices, CI/CD, and cloud reliability. Collaborates with Product, Architecture, QA, and engineering stakeholders to deliver scalable applications, manage risks, improve productivity, and support employee career development.

Manage global learning and talent development programs, leadership development offerings, learning vendors, employee assessments, and organizational development initiatives. Consult with business leaders and HR stakeholders, oversee budgets and large-scale projects, measure program adoption and impact, manage learning technology, and recommend scalable solutions aligned with business priorities. The role also supports change management, culture enhancement, employee engagement, and strategic talent development across the organization.

Leads OEM sales strategy, account planning, executive relationships, enterprise negotiations, and dealer program growth for automotive technology solutions. Owns direct OEM revenue and indirect dealer penetration objectives, builds cross-functional partnerships, oversees complex programs, supports co-selling, resolves escalations, and drives product and market priorities. Requires deep automotive technology expertise, experience selling to OEM executives, sales leadership, contract negotiation skills, and regular field travel.

Manages dealership client success by driving adoption and value from CDK solutions, reducing churn, mitigating account risk, supporting training, and identifying expansion opportunities with Sales. Maintains trusted client relationships, prepares reports and presentations, handles escalations, documents engagements in Totango, and partners with senior customer success managers.

Manages dealership client success by driving adoption and utilization of CDK products, increasing customer value, reducing churn, and identifying revenue opportunities with Sales. Provides product guidance, training strategies, risk mitigation, reporting, presentations, and support resource direction. Maintains dealership relationships, retains at-risk clients, documents engagements in Totango, and travels up to 50% while driving up to 25%.

Supports monthly financial consolidations, US GAAP financial statements, disclosures, reporting packages, account mappings, journal entries, audits, SOX controls, and process improvements. Partners with accounting, FP&A, tax, treasury, financial systems, and external auditors to ensure accurate and timely reporting.

Leads the IAM function and develops security strategies, standards, architectures, and operations for user, machine, and privileged identities. Oversees IAM, PAM, IGA, and secrets management solutions across hybrid environments; automates account lifecycle and access provisioning; secures Microsoft 365; partners with technology and product teams; measures compliance; and provides tier 2/3 support for identity technologies.

Manages strategic OEM client relationships and program delivery, overseeing renewals, invoices, financial modeling, contracts, service levels, product initiatives, launches, and cross-functional operations. Serves as an escalation point, coordinates internal teams, supports client growth opportunities, manages statements of work, and provides program performance dashboards. Requires strong automotive retail expertise, client management, financial analysis, communication, and software program management experience.

Manages strategic OEM client relationships and program delivery, including service levels, financial modeling, invoicing, contracts, product initiatives, launches, dashboards, and performance metrics. Coordinates cross-functional teams, oversees large-scale projects, resolves escalations, supports client communications, identifies growth opportunities, and ensures program objectives, timelines, budgets, and contractual obligations are achieved.

Manages and scales a regional platform specialist team supporting pre-sales activities. Develops data-driven resource plans, performance standards, coaching programs, and operational processes. Oversees hiring, training, goal setting, performance management, sales-process adherence, utilization reporting, and employee development. Collaborates with operations and product marketing to coordinate training and certifications, using analytics to improve team efficiency and effectiveness. Requires up to 35% travel.

Provides architectural and technical leadership for enterprise data engineering, ETL modernization, and cloud migration across Azure and AWS. Designs and optimizes data pipelines, models, databases, CRM integrations, and MDM solutions; migrates SSIS and SQL Server workloads to Azure Data Factory, AWS Glue, and S3; modernizes legacy systems; leads cross-functional delivery; mentors engineers; and ensures security, governance, compliance, monitoring, and performance standards.

Own the strategy, roadmap, and lifecycle for OEM-facing products involving data integration, APIs, analytics, reporting, digital ecosystems, and platform modernization. Partner with OEM customers, engineering, sales, operations, and leadership to define requirements, prioritize investments, deliver scalable solutions, and measure business outcomes. Lead customer research, business cases, agile execution, launches, adoption, governance, and continuous improvement across complex B2B SaaS products.

Lead the Fortellis API platform and marketplace strategy, roadmap, governance, monetization, and execution. Manage and develop Product Managers overseeing APIs, developer experience, app marketplaces, and integration capabilities. Partner across Product, Engineering, Architecture, Marketing, Security, and commercial teams to establish API standards, lifecycle practices, self-service experiences, and AI-agent-ready workflows. Use customer research, analytics, usage data, and financial metrics to drive OKRs and measurable outcomes for dealers, OEMs, partners, developers, and internal teams.

Owns the product lifecycle from ideation through end-of-life, translating product vision and customer feedback into prioritized epics, features, and user stories. Manages agile backlogs, partners with engineering and Scrum teams, supports product releases and business cases, monitors success metrics, and collaborates with product marketing and other Product Managers to align strategy and customer outcomes.

Support sales by providing payments expertise, demos, and technical guidance; collaborate with product and merchants for integrations; drive new business, train sales teams, and ensure compliant implementations while managing client relationships and attending industry events.

Drive conquest sales and strategic partnerships with national, state, and regional automotive dealer associations to grow EVR market share. Generate qualified opportunities, negotiate large deals, execute strategic sales plans, meet revenue and profitability targets, and coordinate cross-functional teams through contracting and onboarding. Maintain industry expertise and represent CVR/CDK solutions. Frequent travel required to engage key customers and associations.