Jobs at CDK Global

The role involves building and maintaining copilots, designing conversation flows, configuring knowledge sources, integrating with Power Automate, publishing to approved channels, monitoring performance, and collaborating with stakeholders.

Support sales and customer success as Data & Fortellis SME; engage dealers/OEMs/ISVs to gather requirements, document workflows, deliver technical demos and proposals, manage Salesforce opportunities, migrate dealers to modern offerings (APIs, Snowflake Sharing), and transition post-sale to services. Collaborate with product, marketing, and client services; perform market research and drive internal governance approvals. Occasional travel (<10%).

Support customer adoption by delivering foundational product guidance, basic training, and documentation. Partner with CSM/CSS to meet utilization benchmarks, escalate blockers, prepare reports, and coordinate internal resources. Travel to dealerships up to 25% and maintain product and industry knowledge to improve client outcomes.

Assist customers with problem resolution, ensure compliance with Motor Vehicle policies, perform quality checks on paperwork, and manage data entry.

The Sr. Sales Commissions Analyst calculates and analyzes sales commissions and incentive compensation, ensuring data accuracy and compliance while collaborating with sales teams and improving processes.

The Director of Indirect Tax leads compliance, reporting, and advisory support for indirect tax operations, ensuring timely filings and effective processes. They collaborate across functions, manage audits, and implement process improvements while mentoring a team.

Manage end-to-end Accounting standardization projects for CDK Virtual Services: clean and update charts of accounts, maintain financial statements and MIS reports, act as accounting SME, create SOWs, manage customer expectations, coordinate cross-functional teams, update Virtual Biller files, and maintain Salesforce project documentation. Some evening/weekend work required.

Monitor and troubleshoot client LAN/WAN/voice networks, ensure connectivity to CDK data centers, create and manage case logs, perform network performance monitoring and escalation, provide 24x7 rotational production support, and document/improve the hosting IT knowledge base.

Posting contains only Equal Employment Opportunity and accommodation statements. No role responsibilities, qualifications, salary, travel, or technology requirements are provided.

Drive market expansion by selling AVRS products to dealers, manage a sales pipeline, and collaborate with partners for lead generation.

The Associate Product Manager supports existing product strategy by managing product requirements, writing user stories, collaborating with cross-functional teams, and assisting in backlog management within the Agile framework.

The Payments Sales Engineer provides payments expertise to the sales team, supports implementation, and develops tailored payment solutions for clients.

The State Manager leads a team to manage customer relationships, ensure compliance, support product adoption, and drive business performance in Northern California.

The Title and Registration Processor manages IN BMV transactions, communicates with clients, audits processes, and ensures accuracy in service delivery.

This role involves shaping product strategy, managing the full product lifecycle, collaborating with agile teams, and defining user stories and requirements. Responsible for product features and ensuring alignment with business needs.

The Account Executive coordinates and installs CVR products for clients, providing training and ongoing support, while identifying revenue opportunities and maintaining client relationships through frequent communication and travel.

The Associate Document Processor manages mailroom operations, sorts and processes documents, prepares paperwork for scanning, and provides customer support.

The Staff Software Engineer role involves developing web APIs, leading a scrum team, and implementing scalable applications while ensuring high performance and quality in software development.

Manage end-to-end resourcing for implementation projects: review requests, assess scope and skills, assign and reassign resources by geography and capacity, track capacity trends and risks, maintain documentation, and collaborate with Resource and Project Managers to improve resourcing processes and forecasting.

The CDK Global Returnship is a 16-week program for professionals returning from a caregiving break, offering project work, mentorship, and potential full-time conversion.