Search the 28 jobs at Neuron team at CDK Global

The Senior Product Manager at Modern Retail will own the product strategy and business use cases, managing the full product lifecycle from ideation to end-of-life. Responsibilities include defining user stories, collaborating with agile teams, and ensuring the product aligns with market and user requirements.

Develop and implement scaled programs for customer success, identify opportunities for product adoption and value, assess dealership risk factors, advocate for customer needs, and drive engagement on community platform.

The Senior IT Auditor conducts audits on the company’s technology and infrastructure, identifies risks and control gaps, collaborates with management to implement remediation plans, and prepares audit reports. Responsibilities include planning audits, executing tests, validating findings, and ensuring compliance with professional standards.

The Associate Technical Support Analyst provides remote support to clients by troubleshooting software applications, managing inquiries through various channels, and escalating complex issues when necessary. The role involves case management, problem resolution, and documentation, while collaborating with team members and staying updated on industry developments.

The Sr Project Manager will coordinate and manage various projects related to data loading and migration while ensuring smooth transitions and effective communication among multiple teams. Responsibilities include project planning, change management, data analysis, documentation, and identifying process improvements to enhance customer experience.

As a Virtual Implementation Consultant, you will configure and deploy software systems for customers, ensuring their successful implementation and integration, while focusing on excellent customer experience. You will manage data migration activities, perform system integration testing, and collaborate with various teams to meet client needs.

The Lead Product Manager is responsible for the full product lifecycle, from ideation to end-of-life, shaping product strategy, overseeing agile teams, and defining product requirements based on user feedback. They collaborate with R&D and stakeholders to enhance product offerings, monitor success metrics, mentor other product managers, and present the roadmap to executives and customers, aiming for profitable growth and customer satisfaction.

The Assoc Data Operations Analyst will curate and manage datasets, develop data governance policies, conduct quality assessments, collaborate with stakeholders, create metadata documentation, and support data integration projects while staying updated on best practices in data management.

As a Network Engineer, you will design and install networks, conduct voice and data redundancy testing, and document current and proposed solutions. You will collaborate with various teams to deliver customer-centric network solutions, automate configurations, and ensure network readiness for new installations.

The Assoc Technical Support Analyst handles client inquiries via various communication channels. Responsibilities include troubleshooting software issues, guiding clients through technical problems, and creating case logs. The role requires strong problem-solving and communication skills and involves working in a team environment to provide customer service and remote support.

The Senior Market Research Analyst will collect, analyze, and present data related to the North American Automotive and Heavy Truck Retail industry. Responsibilities include conducting primary and secondary research, gathering insights from competitors, and presenting findings to senior management to inform strategic decisions and marketing tactics.

The Senior Software Engineer will focus on developing strong micro-services using Java and Spring-boot. This includes utilizing Kafka for messaging, implementing CI/CD practices, and working with Elastic Search. The role emphasizes collaboration and fostering an inclusive workplace.

The Associate Field Network Engineer will install and repair network products, provide support to clients, configure network devices, and complete documentation. Responsibilities include troubleshooting, ensuring high-quality installations, and maintaining client satisfaction. Expect significant travel and the need for superior communication skills when dealing with clients.

The Sr Customer Success Manager assists clients in defining business success strategies using CDK solutions and maintains relationships with dealership management. Responsibilities include assessing risks, preparing reports, identifying trends, mentoring staff, and contributing to project ownership while ensuring client retention and satisfaction.

The Resolution Analyst is responsible for resolving escalated client issues, managing billing adjustments, handling dispute management, and reconciling payments and contracts. This role involves proactive communication with clients about their issues and maintaining accountability for collections on delinquent accounts while ensuring departmental goals are met.

The UX Designer will create designs based on user insights to enhance user experience and product performance. Responsibilities include conducting UX design studies, collaborating with team members, delivering quality design solutions, and maintaining documentation. They will also engage in continuous learning and communicate design insights to stakeholders.

The Implementation Specialist will lead customer implementations and training for CDK Global solutions, ensuring client satisfaction and optimal system utilization. Responsibilities include consulting with clients, troubleshooting issues, conducting training sessions, and documenting project statuses while working independently or as part of a team.

The Associate Field Network Engineer is responsible for installing and maintaining client hardware and network systems, troubleshooting issues, and ensuring prompt service. Key responsibilities include using various tools for case management, performing field troubleshooting on LAN/WAN connections, implementing wireless solutions, and managing hardware installations while ensuring customer satisfaction and proper documentation of service cases.

The Sr. Project Manager oversees the implementation process for client projects, leading a team and ensuring successful project delivery. Responsibilities include project planning, maintaining communication with stakeholders, managing resources, and ensuring client satisfaction. The position requires significant travel and expertise in project management.

The Sr. Site Reliability Engineer at CDK Global will manage solutions and cloud infrastructures, ensuring reliability, scalability, and performance of enterprise-grade systems. Responsibilities include improving solution lifecycles, troubleshooting distributed system issues, and collaborating with cross-functional teams to maintain reliability standards.