Cloud Platform Engineer

Job Title:

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Join us and be part of this journey towards greater opportunities and brighter futures.

The IT Production Engineering team is hiring three hands-on engineers to build, transition, and operate the multi-cloud production platform that supports GPO products.

The GPO team leads target architecture and platform planning. Our team works with GPO during design, brings production and operational requirements into those decisions, implements the agreed architecture, and runs the resulting platform. This is not a design-only or operations-only position. You will work across infrastructure engineering, GitOps delivery, reliability, troubleshooting, and production improvement.

Our near-term work includes understanding an existing brownfield estate, building the target platform through infrastructure as code and GitOps, and transitioning production services safely. After the transition, the team will continue to own and improve the platform.

We are hiring through one common role profile. We do not expect any candidate to arrive with deep experience in every cloud and tool listed below. We are looking for strong fundamentals, practical depth in at least one relevant area, sound production judgment, and the ability to learn.
Requirements

• Strong experience with Linux, networking, and distributed systems.

• Hands-on expertise in Azure, AWS, or GCP environments.

• Strong experience with Kubernetes and containerized platforms.

• Experience with Infrastructure as Code tools such as Terraform/OpenTofu and Ansible.

• Knowledge of GitOps, CI/CD pipelines, and automated deployment practices.

• Proficiency in scripting or automation using Python, Go, or Shell.

• Experience with Git, code reviews, change management, and production support.

• Strong troubleshooting, incident management, and problem-solving skills.

• Experience supporting or managing MongoDB, PostgreSQL, or MySQL.

• Professional-level English communication skills.

• Multi-cloud experience (Azure + AWS + GCP).

• Experience with SRE practices, observability, disaster recovery, and cloud cost optimization.

• Exposure to Kafka, Redis, security/identity solutions, and enterprise cloud platforms.

• Relevant cloud, Kubernetes, or Infrastructure-as-Code certifications.

• For Lead roles: experience owning production Kubernetes platforms and leading major incidents and migrations.
   

Responsibilities

• Design, build, and maintain cloud infrastructure and platform services across Azure, AWS, and GCP.

• Manage and optimize Kubernetes environments (AKS, EKS, GKE), including networking, identity, upgrades, scalability, and disaster recovery.

• Develop and support Infrastructure as Code (IaC), GitOps, and CI/CD solutions to enable automated and reliable deployments.

• Lead platform migrations, production changes, and release activities with proper validation and rollback plans.

• Monitor, troubleshoot, and resolve incidents across cloud platforms, Kubernetes, networking, databases, and shared services.

• Implement and maintain observability, security controls, backup, disaster recovery, and operational best practices.

• Automate operational processes and continuously improve platform reliability, performance, and cost efficiency.

• Collaborate with architects, security teams, and product teams to deliver scalable and secure platform solutions.

• Complete all assigned, mandatory training within the timeframe provided.

• Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.

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