Job Summary
Engage as part of a team of highly skilled individuals ensuring that our Microsoft 365, DNS, and associated cloud environment infrastructure follows best practices in deployment, migration, security, compliance and redundancy. Contribute to conversations regarding improvements, troubleshooting, implementations, and identifying challenges while focusing on end user support and continual skillset growth.
Responsibilities
- Proactively manage support requests via Integrity’s IT Service Desk platform, Freshservice
- Microsoft 365 administration, migration, and management
- Domain / Registrar / DNS management for 300+ domains
- Configure and monitor mail flow rules, filtering, and SMTP settings
- Support Active Directory on-premise as well as cloud identities / Entra AD
- Build, deploy, and manage Sharepoint and Teams sites
- Support end users nationally via remote management and support tools
- Document and collect asset inventories, service catalogs, playbooks, and ensure data integrity
- Collaborate with internal teams to ensure security and compliance across all systems
Position Requirements (Knowledge, Skills, and Abilities)
- Fully proficient in Microsoft 365 and Active Directory / Entra ID
- Considerable knowledge of DNS management
- Advanced problem solving and troubleshooting skills with ability to think outside the box
- Effective communication skills and positive manner with end users, teammates, and leadership
- Comfort working in challenging, dynamic, and diverse business environments
- Basic PowerShell knowledge and the ability to build and execute scripts
- Knowledge of migration tools and processes a plus
Education and Experience
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)
- 2–4 years of experience in system administration or IT support
- Strong understanding of identity lifecycle, provisioning, and deprovisioning
- Familiarity with cloud identity platforms (Entra ID, Azure AD)
- Knowledge of compliance frameworks and legal hold requirements
- Excellent communication and documentation skillsMicrosoft 365 Administration and Identity Management in Entra ID / AD
- Microsoft Intune knowledge a plus
- DNS management (Cloudflare knowledge preferred)
- Migration experience (and non-Microsoft platform) a plus
- Remote assistance of distributed users a plus
Licensing and/or Certification
- Microsoft 365 Certifications – Desired, not required
- Active Directory – Desired, not required
About Integrity
Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience
- 2-4 years of experience in system administration or IT support
- Proficiency with Microsoft 365 and Active Directory or Entra ID
- Considerable knowledge of DNS management
- Strong understanding of identity lifecycle, provisioning, and deprovisioning
- Familiarity with cloud identity platforms including Entra ID or Azure AD
- Knowledge of compliance frameworks and legal hold requirements
- Basic PowerShell knowledge and ability to build and execute scripts
- Advanced problem-solving and troubleshooting skills
- Excellent communication and documentation skills
- Microsoft Intune knowledge
- Cloudflare knowledge
- Migration experience, including non-Microsoft platforms
- Experience remotely assisting distributed users
- Microsoft 365 certifications
- Active Directory certification
Integrity Marketing Group, LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Integrity Marketing Group, LLC and has not been reviewed or approved by Integrity Marketing Group, LLC.
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Equity Value & Accessibility — Employee ownership and stock purchase opportunities are highlighted as notable parts of the package, with ownership beginning on the first day for eligible employees. Feedback suggests these equity elements help differentiate total rewards for corporate staff.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is commonly available to full-time corporate employees, alongside FSAs/HSAs and mental health resources. Some accounts also point to supportive additions like an EAP.
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Retirement Support — A 401(k) plan with employer match and immediate vesting is repeatedly referenced for eligible employees. Feedback suggests these programs provide a solid financial benefits foundation.
Integrity Marketing Group, LLC Insights
What We Do
Integrity Marketing Group is a leading omnichannel insurtech platform and one of the nation's largest independent distributors of life and health insurance products. The company leverages data and proprietary technology to provide holistic health, life, and wealth solutions, primarily focusing on the senior market. It offers a broad platform of resources and tools to support its network of independent agents.
