What’s been key to our success? Our people—we value everyone’s unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved.
Ready to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here!
We are currently looking for a Cloud Operations Specialist to join our R&D Department in our Chiasso HQ. Reporting to the Cloud Operation Lead, in this position you will work alongside qualified, senior Cloud professionals to ensure reliability, availability and security of our Board platform. Handling support requests from all over the world, you will have the chance to gain hands-on experience on Azure Cloud and learn in an international environment the best practices to deliver excellence to our customers.
This role requires participation in a rotating shift and on-call schedule: one week every six weeks on the evening shift (3:00 PM to 12:00 AM CET), and one week every twelve weeks on call (12:00 AM to 9:00 AM CET).
Key responsibilities:
- Become acquainted with the distinct features of Board platform and its deployment in the Azure Cloud environment
- Coordinate an effective troubleshooting process to identify and resolve Cloud issues
- Oversee support requests and needs of our worldwide customers
- Ensure excellence in delivering services to our customers through timely feedback and follow-ups
- Provide help and assistance to your fellow team members to troubleshoot and fix errors
- Educational background in Computer Science, Computer Engineer or similar fields
- Previous exposure to any Cloud provider will be considered a plus
- Familiarity with Microsoft systems (Windows servers) is preferable
- Proactive, detail-oriented approach
- Teamworking attitude
- Good organizational skills to meet target dates
- Fluency in English
- CHF 53,000 plus applicable shift/on-call allowances in line with company policy.
Join a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day!
Skills Required
- Educational background in Computer Science, Computer Engineering, or a similar field
- Previous exposure to any cloud provider
- Familiarity with Microsoft systems and Windows servers
- Proactive and detail-oriented approach
- Teamworking attitude
- Good organizational skills to meet target dates
- Fluency in English
What We Do
Board’s Intelligent Planning Platform delivers solutions that help over 2,000 organizations worldwide plan smarter — enabling actionable insights and better outcomes. Board helps leading enterprises discover crucial insights which drive business decisions and unify strategy, finance and operations through more integrated and intelligent planning to achieve full control of performance. Partnering with Board, global enterprises such as H&M, BASF, Burberry, Toyota, Coca-Cola, KPMG, and HSBC have deployed end-to-end planning applications at a fraction of the time and cost associated with traditional solutions. Board International was founded in 1994 and now has 25 offices around the world and a global reseller network. Board has been implemented in over 100 countries. Board International has long been recognized by leading analysts and subject matter experts including Gartner, Nucleus, and Dresner. Headquartered in Switzerland and US, Board International has branches in Argentina, Australia, Benelux, Nordics, Germany, France, India, Italy, Japan, Mexico, Singapore, Spain, UAE and UK and a worldwide network of distributors and certified partners. Board International is an equal opportunity employer and is committed to a diverse and inclusive workforce.
