Cloud Operations Engineer

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office or Remote
Junior
Software
The Role
Troubleshoot and perform root-cause analysis for customer cloud/Windows infrastructure issues. Maintain and monitor Windows Server environments, Active Directory, SQL Server, IIS and mail/file services. Automate tasks with PowerShell/JSON scripting, learn Azure and virtualization, collaborate with teammates, and prevent recurring incidents through process improvement.
Summary Generated by Built In
Company Description

Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.

With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.

At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. — A powerful statement that enables different priorities for different people.

We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique.

Job Description

Are you a problem-solver at heart? Do you love getting to the root cause of customer business processing issues and finding ways to avoid them from happening again? At Unit4 Cloud Ops, we're looking for analytical, logical talents like you to join our team and help us build better solutions for our customers. With a structured approach, tools and processes, and the latest analytical and troubleshooting skills, you'll be equipped to solve problems quickly and effectively. You'll also have the opportunity to learn hot skills in the market such as Azure, DevOps, and troubleshooting - ranging from infrastructure, virtualization, operating systems, and the application stack.

Joining Unit4 Cloud Ops means you'll have access to all the resources you need to thrive and develop as a Cloud Ops professional. Our team of experts will mentor and guide you to become the best you can be.

Qualifications

Here are the qualities and qualifications we're looking for:

  • Experience in Windows OS, Active Directory, SQL server, Powershell, SMTP, IIS, FTP/SMTP
  • Willingness to learn: We're always striving to improve and innovate, and we're looking for team members who share that mindset. We want individuals who are eager to learn new technologies and practices, and who are excited to grow their skills.
  • Resourcefulness: As a Cloud Ops professional, you'll need to be able to search for information and apply solutions quickly and efficiently. We're looking for individuals who can think critically and creatively to find the best solutions.
  • Technical skills: We require good knowledge of MS Windows Server monitoring and maintenance, as well as experience with automation and scripting tools such as PowerShell, JSON, or other scripting languages. Knowledge of network infrastructure, Microsoft Azure platform, and SQL Server is an advantage.
  • Communication skills: Good communication skills in English, both verbal and written, are essential. We value team members who can collaborate effectively and clearly communicate technical information.

Additional Information

Who we are

We are a people-first community that nurtures all the areas that surround your working experience. With us, you’ll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness.

We believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated.

We are reimagining how work makes people feel.

 What we offer

  • a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact
  • balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits
  • growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work
  • talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry
  • a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme
  • a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.

Our commitment to equity  

Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs:  

  • Our focus to DEI remains central to who we are 

  • Inclusive hiring at Unit4: Building equal opportunities for all 

Background check 

This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!  

Skills Required

  • Experience in Windows OS
  • Active Directory
  • SQL Server
  • PowerShell
  • SMTP
  • IIS
  • FTP
  • Willingness to learn new technologies
  • Resourcefulness and problem-solving
  • MS Windows Server monitoring and maintenance
  • Experience with automation and scripting (PowerShell, JSON, or other scripting languages)
  • Knowledge of network infrastructure
  • Knowledge of Microsoft Azure platform
  • Good English communication skills, verbal and written

Unit4 Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unit4 and has not been reviewed or approved by Unit4.

  • Wellbeing & Lifestyle Benefits Hybrid/remote options, global wellbeing days, and mental-health resources (e.g., Headspace and EAP) are emphasized, strengthening the overall package. Public materials consistently highlight flexibility and wellbeing as core parts of the offering.
  • Leave & Time Off Breadth Flexible or unlimited PTO with a minimum threshold and company-wide wellbeing days are prominently featured. These time-off policies are positioned to support strong work–life balance across regions where applicable.
  • Parental & Family Support Access to Maven for reproductive, parenting, and menopause support, alongside inclusive leave types, is explicitly promoted. These services expand family-focused coverage beyond standard offerings in locations where available.

Unit4 Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
3,644 Employees

What We Do

Unit4's next-generation enterprise resource planning (ERP) solutions power many of the world's mid-market organizations, bringing together the capabilities of Financials, Procurement, Project Management, HR, and FP&A to share real-time information, and deliver greater insights to help organizations become more effective. We are in business for people and believe that people-centric organizations do great things when their people can do great work. With 2,700 colleagues globally, we serve more than 5,100 customers across a number of industries including professional services, nonprofit and public sector. Follow us for insights about our people, business, career opportunities and much more. You can also visit www.unit4.com and follow us on Facebook (Unit4 Business Software), Twitter and Instagram @Unit4global.

Similar Jobs

Zscaler Logo Zscaler

Account Executive

Cloud • Information Technology • Security • Software • Cybersecurity
Easy Apply
Remote or Hybrid
Malaysia
8697 Employees

Airwallex Logo Airwallex

Account Manager

Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
In-Office or Remote
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
2200 Employees

SailPoint Logo SailPoint

Sales Executive

Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Remote or Hybrid
Malaysia
2461 Employees

MongoDB Logo MongoDB

Senior Solutions Architect

Big Data • Cloud • Software • Database
Easy Apply
Remote or Hybrid
Malaysia
5550 Employees

Similar Companies Hiring

Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account