Jobs at Unit4

Process monthly billing, credit notes, cancellations and new-business invoicing; validate new deals with Sales Operations; send invoices and account updates; resolve client billing queries and produce billing and revenue reconciliation reports.

Own vision, roadmap, and delivery for Resource Planning products. Translate business needs into backlogs, user stories, and acceptance criteria. Prioritize features to optimize workforce planning, capacity, and project execution. Collaborate with engineering, UX, and customer success while managing stakeholders and measuring product impact with analytics.

Lead a portfolio of new product bets from discovery through commercialisation. Hire and grow product managers, set product direction and delivery standards, own pricing, packaging and go-to-market, and be accountable for commercial outcomes and customer impact. Build cross-functional partnerships and represent the program to senior leadership.

Own the Public Sector product vision, strategy, and roadmap for Unit4's ERP platform. Lead a prioritized backlog, define outcomes and success metrics, engage strategic customers and industry boards, ensure compliance/security/localisation, partner with horizontal teams, and enable go-to-market readiness to deliver measurable customer impact.

Own the Public Sector product vision, strategy, and roadmap for Unit4's cloud ERP platform. Lead a prioritized backlog with engineering capacity, define outcomes and success metrics, translate sector knowledge into product requirements and solution blueprints, engage strategic customers and industry boards, ensure regulatory/security/localisation needs, and partner with commercial teams on launch, pricing, and enablement.

Own the product vision, strategy, and roadmap for Higher Education and K-12 ERP/finance solutions. Define outcomes, prioritize backlog with engineering, translate sector knowledge into product requirements, build reference configurations, ensure regulatory and research compliance, engage customers and partners, and track adoption and business outcomes.

Lead product vision, strategy, and roadmap for Higher Education and K-12 ERP solutions. Own vertical product requirements, backlogs, and outcomes; translate sector knowledge into investment-backed features and reference configurations; collaborate with horizontal teams, partners, and sales to launch and scale capabilities; ensure regulatory, accessibility, and research-compliance coverage; engage customers and industry board for validation and adoption; monitor competitors and drive commercial outcomes.

First point of contact for customers on application and IT issues for Unit4 ERP. Investigate, progress and resolve support cases, document defects, liaise with R&D, manage escalations, propose process/service improvements, identify chargeable opportunities, and mentor junior staff. Ensure compliance with security and ISO standards and own personal and technical development.

Lead a small FP&A team focused on recurring revenue. Ensure accuracy of ARR/NRR/GRR/churn metrics, drive month-end revenue analysis and reporting, partner with Customer Success and Revenue Operations to improve retention, own data quality and automation, support forecasts, budgets and strategic revenue projects for management and investors.

Own and evolve new products end-to-end: lead discovery, research, definition, design, and delivery with designers and an AI-assisted engineering team. Prioritize backlog, run scalable discovery, co-design with customers, and drive adoption post-launch.

Deliver technical solutions for Unit4 ERP implementations: build integrations, extensions, reports, and customisations; run data migrations; analyse requirements with functional consultants; apply AI tools to accelerate development; troubleshoot, test, document and hand over solutions; provide ad-hoc customer consultancy and feed product improvement ideas.

Deliver technical solutions for Unit4 ERP implementations: build integrations, extensions, reports, and customisations; execute data migration (mapping, transformation, validation); apply AI tools to accelerate development and testing; troubleshoot, document, and hand over solutions; provide ad-hoc customer consultancy and feedback to product teams.

The Cloud Operations Engineer will analyze and troubleshoot customer processing issues, learn new technologies like Azure, and perform maintenance on systems.

Support the company's cloud infrastructure focusing on Windows Server VMs and VMware, collaborating in a team to troubleshoot and optimize operations.

The Cloud Administrator manages cloud operations, handles cases and requests, performs technical tasks, maintains documentation, and ensures operational readiness for cloud services.

Provide administrative support to Heads of Engineering and the CTO EA: manage complex calendars, arrange domestic/international travel, update documentation, raise POs and process expenses, handle correspondence, coordinate meetings and stakeholders, and maintain confidentiality.

Lead and manage customer support teams for core ERP products, ensure consistent excellent customer experience, own escalations, track and improve service metrics, promote AI augmentation, support knowledge management, and drive team development and retention.

Deliver technical solutions for Unit4 ERP implementations: build integrations, extensions, reports; run data migrations; apply AI tools to accelerate development, troubleshoot issues, and provide customer-facing consultancy and documentation.

Provide senior, hands-on application support for Unit4 ERP and ERPx across EMEA/UK. Manage daily support cases and escalations, act as subject-matter expert, mentor and train team members, contribute to process improvements and special projects, and split responsibilities between first-line and advanced support.

Understand customer business challenges, design and demonstrate Unit4 ERP solutions, run discovery sessions and workshops, produce demos and business cases, support RFPs/tenders and handovers, and partner with sales, partners and product teams to deliver measurable Finance/HR/Payroll value.