Make The Connection.
Vix Technology is a global leader in providing innovative solutions for public transit, believing that accessibility should be a standard.
With over 35 years of experience and systems deployed in 200+ cities, our technology quietly powers the journeys of millions every day. Now, we’re looking for a Cloud Operations Engineer to help us shape what’s next, creating solutions that keep the world moving smoothly, sustainably, and intelligently.
If you are passionate about making a difference in public transportation and thrive in a team focused atmosphere, we invite you to apply and contribute to our vision of a more connected world.
The Opportunity
We are on the hunt for a motivated and technically minded Cloud Operations Engineer to assist in optimising, supporting and maintaining Vix products across production and non-production environments. It will suit someone with Windows and Linux expertise looking to apply their knowledge, with the opportunities to broaden their skillset.
As a Cloud Operations Engineer at Vix Technology, you’ll support and deliver the technology that makes modern public transport possible.
Applicants with Australian Citizenship or Permanent Residency located in Melbourne are encouraged to apply - unfortunately eligibility for this position is restricted to the above residency status only. Vix encourages in person collaboration, with a hybrid working pattern that includes 3 days in-office.
What will you be responsible for?
- Technical support around the daily operation, maintenance and security of production and non-production environments according to ITSM policies
- Deploying solutions on the AWS platform and solving problems
- Advising and supporting the Engineering team as part of a DevSecOps culture to ensure operational excellence
- Creating and supporting CI/CD pipelines
- Curating the internal knowledge base to deliver operational accuracy and repeatability
What does our ideal candidate look like?
- Demonstrated experience in AWS cloud-native configuration and support
- Familiarity with Active Directory, DNS, and networking concepts
- Practical experience with a scripting language such as powershell or python. Any understanding of development languages such as C#, Java is a bonus
- Able to apply creative thinking skills, thrives in an agile environment, with practical knowledge of DevSecOps principles.
- Experience with cloudformation, cdk or terraform
- Experience with system monitoring and remediation, use of observability tools such as Splunk/Cloudwatch
- Understands best security practices, ITSM Frameworks and has a customer service mentality
Benefits
What’s in it for you?
Besides the opportunity to work for a global company that is customer and people focused. We offer:
- A supportive culture with brand new office in Melbourne CBD
- A focus on learning and development
- A great collaborative team culture
Sounds good? Then apply now. Get on board today!
No recruitment agencies, please! We won’t accept any introductions. Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.
Skills Required
- Experience in AWS cloud-native configuration and support
- Familiarity with Active Directory, DNS, and networking concepts
- Practical experience with a scripting language such as Powershell or Python
- Experience with CloudFormation, CDK, or Terraform
- Experience with system monitoring and remediation
- Understanding of best security practices and ITSM frameworks
What We Do
Vix Technology has been designing, delivering, operating and maintaining some of the world's leading transit ticketing systems for the past 35 years. With customers in 200 cities across the globe, we are passionate about providing a better customer journey for passengers. Our innovative smart booking, ticketing and secure payment systems have helped make public transport more accessible and more cost effective to operate, and we continue to look ahead and shape the way transport moves for the future. Our teams launched the first smart card ticketing system in Hong Kong in 1997, and continued the pace with the first U.S. account-based fare collection system in Salt Lake City, Utah. We work with global transit operators to help improve their passenger journey, and we’re always looking for people who share our values to help deliver our next innovative solution. With more than 500 employees in offices across 10 countries, we’re diverse, global and excited to talk to you about our commitment to improve the customer journey.
