Cloud Infrastructure Operations Manager

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
Senior level
Fintech
The Role
Leads a distributed team of infrastructure engineers responsible for Linux and GCP operations. Oversees production monitoring, incident response, provisioning, reliability, automation, Infrastructure as Code, observability, and service restoration. Provides technical leadership, coaches engineers, advances DevOps and SRE practices, supports multi-cloud operations and AI infrastructure, and partners across technology teams to improve resiliency, scalability, security, and operational efficiency.
Summary Generated by Built In

Responsibilities

  • Lead, develop, and support a geographically distributed team of approximately 10 engineers responsible for Linux and GCP infrastructure operations.
  • Oversee daily production operations, including monitoring, alert response, infrastructure provisioning, incident management, and service restoration based on business impact and severity.
  • Provide technical leadership across Linux system administration, Google Cloud infrastructure, automation, and cloud operations.
  • Guide the team through high-priority incidents, helping engineers troubleshoot complex infrastructure issues and pivot quickly as operational needs change.
  • Improve the reliability, availability, scalability, security, and operational readiness of cloud and Linux environments.
  • Advance DevOps and SRE practices, including automation, Infrastructure as Code, observability, monitoring, and continuous improvement.
  • Support the operational adoption of emerging GCP capabilities, including infrastructure supporting Google Gemini models and related AI-enabled solutions.
  • Develop team capabilities through coaching, technical mentorship, knowledge sharing, and opportunities to expand cloud expertise.
  • Partner with AWS, Azure, engineering, security, and other technology teams to support Vanguard’s broader multi-cloud strategy and operational standards.
  • Evaluate operational trends, recurring incidents, and technology opportunities to improve resiliency and reduce manual effort.

Qualifications

  • Minimum of eight years related work experience.
  • Undergraduate degree in a related field or the equivalent combination of training and experience.
  • 5+ years of relevant experience in infrastructure, cloud operations, DevOps, SRE, Linux engineering, or a related technical discipline, including experience leading technical teams.
  • Demonstrated Linux systems administration and troubleshooting experience in production environments.
  • Experience managing or supporting workloads and infrastructure in Google Cloud Platform (GCP) or a comparable hyperscale cloud environment, with the ability to apply cloud infrastructure concepts to GCP.
  • Experience leading production operations involving monitoring, alerts, incident management, infrastructure provisioning, availability, and service reliability.
  • Ability to provide credible technical direction while coaching, developing, and managing infrastructure or cloud engineers.
  • Experience with automation, scripting, Infrastructure as Code, configuration management, or related DevOps practices.
  • Experience collaborating across distributed teams and operating effectively in a fast-paced production environment.
  • Experience supporting infrastructure operations at global or large-enterprise scale, preferred.
  • Experience with multi-cloud environments, including AWS or Microsoft Azure, preferred.
  • Experience supporting AI/ML cloud platforms or services such as Google Gemini, preferred.
  • Financial services industry experience, preferred.

Special Factors

  • The team operates within a 6:00 a.m. to 6:00 p.m. operational coverage model; this role is expected to provide leadership during its assigned coverage and respond effectively when production incidents occur.
  • The team is geographically distributed across multiple U.S. locations, Australia, and India.
  • Vanguard is not offering sponsorship for this role

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Skills Required

  • Minimum of eight years of related work experience
  • Undergraduate degree in a related field or equivalent training and experience
  • At least five years of experience in infrastructure, cloud operations, DevOps, SRE, Linux engineering, or a related technical discipline, including technical team leadership
  • Linux systems administration and production troubleshooting experience
  • Experience managing or supporting workloads and infrastructure in GCP or a comparable hyperscale cloud environment
  • Experience leading production operations involving monitoring, alerts, incident management, infrastructure provisioning, availability, and service reliability
  • Ability to provide technical direction while coaching, developing, and managing infrastructure or cloud engineers
  • Experience with automation, scripting, Infrastructure as Code, configuration management, or related DevOps practices
  • Experience collaborating across distributed teams in a fast-paced production environment
  • Experience supporting infrastructure operations at global or large-enterprise scale
  • Experience with multi-cloud environments, including AWS or Microsoft Azure
  • Experience supporting AI/ML cloud platforms or services such as Google Gemini
  • Financial services industry experience

Vanguard Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vanguard and has not been reviewed or approved by Vanguard.

  • Retirement Support — Retirement support appears unusually strong through a 401(k) design that includes a match plus an additional employer contribution, which can materially lift long-term total rewards. HSA seeding and an enhanced employer match further strengthen the savings-and-benefits value of the package.
  • Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle support is reinforced by a sizable annual FlexFund stipend that can be applied across many day-to-day categories such as fitness, childcare, and other personal expenses. On-site or virtual clinics and fitness options add practical health and wellness convenience.
  • Affordable Benefits — Healthcare and related benefits are positioned as comparatively affordable via heavily subsidized medical plans and broad coverage options. This affordability can offset moderate base pay for employees who place higher value on out-of-pocket cost reductions.

Vanguard Insights

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The Company
HQ: Malvern, PA
20,252 Employees
Year Founded: 1975

What We Do

We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests. Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind. Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets. For Commenting Guidelines & Important information, visit here: http://vanguard.com/linkedin Vanguard Marketing Corporation, Distributor.

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