Cloud Engineer

About Kaelo
Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa – products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee assistance programmes.

REQ-07

• required for ISO 27001 and internal audit.

6. Cost Management & Optimisation

• Track and report spend across all cloud providers and hosting by workload and department.
• Monitor consumption against budget and alert on variance before it becomes material.
• Implement optimisation, including rightsizing, reserved instances and committed-use discounts, storage tiering and decommissioning of unused resources.
• Compare the cost of running workloads in public cloud, with independent providers and in co-location, and recommend the most cost-effective placement.

7. Alignment, Reporting & Escalation

• Align work to, and execute, the direction and strategy set by the IT Executive.
• Communicate progress and escalate issues and risks to the IT Executive, through the Head of IT where appropriate, promptly and transparently.

REQ-07

Qualifications

• Bachelor’s degree or national diploma in Computer Science, Information Systems, Engineering or a related field.
• Microsoft Azure Administrator Associate (AZ-104) or Google Associate Cloud Engineer required; Azure Solutions Architect Expert (AZ-305) or Google Professional Cloud Architect advantageous.

Experience

Essential

• Minimum 5–7 years’ infrastructure experience, including at least 3 years engineering and operating public cloud environments.
• Hands-on experience with Microsoft Azure and working experience of Google Cloud Platform.
• Experience managing virtualised servers in data centres or co-location facilities alongside cloud environments.
• Experience implementing infrastructure as code (Terraform preferred for multi-cloud, or Bicep).
• Experience designing and testing backup and disaster recovery for business-critical systems.
• Scripting ability (PowerShell, Bash, Azure CLI or gcloud).

Preferred

• Experience operating a multi-cloud environment, including migrating workloads between providers.
• Experience with independent or regional cloud service providers and co-location facilities in South Africa.
• Experience with cloud cost management or FinOps practice.
• Experience in a regulated environment, or exposure to ISO 27001, CIS or NIST controls.

Technical Competencies

• Microsoft Azure — Compute, Storage, Networking & Entra ID
• Google Cloud Platform — Compute, Storage, Networking & IAM
• Independent Cloud Service Providers & Co-located Hosting
• Server Virtualisation (VMware, Hyper-V)
• Multi-Cloud Networking, Firewalls & Private Interconnects
• Infrastructure as Code (Terraform, Bicep)
• Workload Placement & Migration
• Backup, Disaster Recovery & Cross-Provider Recovery
• Monitoring & Logging across Providers
• Cloud Security Posture (Azure Policy, Defender for Cloud, Security Command Center)
• Multi-Provider Cost Management & FinOps
• Scripting (PowerShell, Bash, Azure CLI, gcloud)

Core Competencies

• Reliability Focus — designs for failure and proves recoverability rather than assuming it.
• Commercial Judgement — places workloads where cost, performance and risk are best balanced.
• Security Awareness — builds secure by default rather than remediating later.
• Problem Solving — diagnoses infrastructure issues methodically across providers and under pressure.
• Ownership & Accountability — owns the availability of the platforms the organisation depends upon.

Key Performance Indicators (KPIs)

• Availability of services hosted across all cloud providers and co-located data centres against agreed service levels.
• Backup success rate and successful restore test results.
• Disaster recovery test outcomes against defined recovery time and recovery point objectives.
• Spend across all providers against budget, and savings delivered through workload optimisation.
• Secure configuration and policy compliance across providers, and remediation of findings.
• Delivery of workload migrations against plan.
• Proportion of infrastructure provisioned through code rather than manual configuration.

Regulatory, Risk & Information Security Responsibilities

• Comply with POPIA in the handling of personal and special personal information, including member health information, and with the Cybercrimes Act, reporting any suspected unlawful access or compromise without delay.
• Adhere to Kaelo information security policies and the frameworks the organisation aligns to, including FSCA Joint Standard 2 of 2024, ISO/IEC 27001, the CIS Controls and the NIST Cybersecurity Framework.
• Maintain the evidence required to support the ISMS and internal, external and certification audits within the area of responsibility.
• Escalate security incidents, control weaknesses and operational risks promptly, and complete all mandatory compliance and awareness training.

Personal Attributes

•       Accountability
•       Action orientated
•       Collaborative
•       Communication
•       Business writing skills
•       Manage complexity
•       Problem solving skills
•       Decision thinking
•       Encourages engagement
•       Resilient and adaptive
•       Resourceful
•       Demonstrates self-awareness
•       Purpose driven
•       Significance and values orientated