This position is within the Site Reliability Engineering (SRE) team, which is part of the
broader Cloud Platforms Team. Our comprehensive suite of SaaS solutions, distributed
systems, and product integrations supports our internal stakeholders in running critical
business operations.
As a Cloud Engineer, you will be responsible for maintaining and enhancing our cloud
infrastructure across supported cloud platforms. This includes orchestrating deployments
and supporting our industry-leading SaaS solution. As an integral part of the SRE team, you
will ensure our platforms are highly available and resilient through continuous monitoring and
proactive improvement suggestions. You will collaborate closely with Development and
Delivery engineering teams to uphold contracted Service Level Objectives (SLOs), ensuring
both internal and external systems maintain the reliability and uptime required for user
needs.
Key Responsibilities and Requirements
● Provide third-line support for infrastructure and applications.
● Assume ownership of fault resolution, coordinating the effort and collaborating with
engineering teams to address faults raised against supported elements, networks, or
applications.
● Manage and maintain the daily shift coverage schedule for the team.
● Conduct one-on-one reviews for team members within the Cloud Platform Team.
● Own the deployment process, ensuring regular service improvements are delivered
by the engineering team.
● Lead the investigation into Root Cause Analysis (RCA) for service-impacting
incidents, produce necessary reports, and coordinate the delivery of fixes to mitigate
future occurrences.
● Utilize and maintain our monitoring platforms.
Essential Experience
● Experience working in a distributed, multi-cloud environment (Azure, AWS, or GCP).
● Experience managing and leading technical teams.
● Excellent fault-finding and troubleshooting abilities.
● Proficiency in Linux (Debian/Ubuntu) and Windows Server.
● Knowledge of SQL.
● Expertise in Software Defined Networking.
● Strong understanding of Cloud and Platform Security.
● Experience with Monitoring Solutions and Incident Management.
● Experience with Docker/Containerization.
Skills Required
- Experience working in a distributed, multi-cloud environment (Azure, AWS, or GCP)
- Experience managing and leading technical teams
- Excellent fault-finding and troubleshooting abilities
- Proficiency in Linux (Debian/Ubuntu) and Windows Server
- Knowledge of SQL
- Expertise in Software Defined Networking
- Strong understanding of Cloud and Platform Security
- Experience with Monitoring Solutions and Incident Management
- Experience with Docker/Containerization
Kroll Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroll and has not been reviewed or approved by Kroll.
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Healthcare Strength — Medical, dental, and vision coverage with HSA/FSA options are part of the U.S. package, alongside life and AD&D. Breadth across core health benefits is positioned as competitive for a large advisory firm.
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Retirement Support — A 401(k) plan with company match is a core element of the package. Retirement support is consistently highlighted as competitive within total rewards.
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Leave & Time Off Breadth — Paid holidays, sick leave, and PTO are included, with generous time off and parental/family leave for U.S. roles. Some roles also offer hybrid/WFH flexibility that complements time-off usability.
Kroll Insights
What We Do
Kroll is the world’s premier provider of services and digital products related to valuation, governance, risk and transparency. We work with clients across diverse sectors in the areas of valuation, expert services, investigations, cyber security, corporate finance, restructuring, legal and business solutions, data analytics and regulatory compliance. Our firm has nearly 5,000 professionals in 30 countries and territories around the world. For more information, visit www.kroll.com.
