At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.
Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.
Our team
We have an excellent AWS engineering opportunity, which is not to be missed! You will be joining a fantastic team in our Public Cloud business, who support each other working collaboratively across our business and locations. This is a chance to be a part of a business and team with both a strong people and customer focus.
About the Role
As an AWS Cloud Engineer, you are primarily responsible for delivering projects and will be called upon to leverage your technical knowledge to deliver business outcomes in AWS (be they IaaS, PaaS or other).
We are looking for an individual who has a growth mindset, who is always learning, has great interpersonal and communication skills with excellent technical knowledge.
What you’ll do
As a Cloud Engineer - AWS you’ll manage customer cloud environments, supporting and transforming AWS technology.
Whilst solving our customers business challenges, you’ll provide enablement not only in the technology but also in modern ways of working to support its use.
This a flexible and varied role working with a diverse range of customers across the cloud transformation spectrum to:
- Responsible for driving operational excellence through automation, Infrastructure as Code, DevOps practices, observability, security governance, and continuous service improvement.
- Working closely with customers, architects, service delivery teams, and engineers, the successful candidate will lead incident and problem management activities, influence platform strategy, champion AI-enabled operational efficiencies, and contribute to the ongoing evolution of cloud operating models.
- Strong expertise in AWS, cloud-native technologies, ITIL-based service management, automation, and stakeholder engagement is essential, along with experience supporting mission-critical production environments and participating in on-call operational leadership.
- Be a trusted advisor for all things Cloud
- Lead and inspire our customers on the benefits of cloud technology, automation, and enabling a DevOps/DevSecOps culture
- Ensure our customers cloud environments remain secure and optimised
- Act as the bridge between application technologies and customer support teams
- Provide enablement and guidance
This is an operational role, and involves an on-call roster for afterhours support. This role can be located in any Datacom NZ office, ideally Auckland, Wellington or Christchurch.
What you’ll bring
Experience in designing, building, deploying, and supporting AWS solutions (IaaS, PaaS, SaaS), including but not limited to:
- Code Pipeline builds and Infrastructure as Code tools such as CloudFormation, CDK, Terraform and Pulumi.
- Ability to code Lambda functions, including a knowledge of python.
- Familiarity with hybrid and multi cloud design e.g. multi-region/zone, scalable, resilient, secure
- Tenancy, Account Structure, Control Tower and LZA, SCPs, Tagging and Cost Controls
- Strong knowledge of AWS services, incl. EC2, RDS, DynamoDB, ElastiCache, S3, Lambda, SSM Patch Manager, AWS Backup, SQS, etc.
- Identity management incl. IAM, Identity Center, Roles, STS, MFA, Policy writing
- AWS networking incl. VPC, SecGroups, TGW, ALB/NLB, Route53, CloudFront, WAF, Shield, etc.
- Kubernetes, including AWS Fargate.
- Compliance standards and auditing incl. CIS, NZISM, PCI, HIPAA, SecurityHub, etc
- Monitoring, logging and alerting tools and configuration incl. CloudWatch, LogGroups, SNS, EventBridge, webhooks
- Cloud native and digital solutions leveraging emerging technologies incl. containers, serverless, data analytics, ML and AI, IoT, API, Micro-services, etc
- Experience with Dynatrace would be a bonus.
- Familiar with DevOps processes and skilled in tools such as Git and ADO.
- Certification Preferred: AWS Solutions Architect - Associate.
Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally
We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.
Why you will love working here· Paid parental leave
· 24/7 Employee Assistance Programme (DataCare)
· Ongoing learning, certifications, and career development opportunities
· Access to industry-leading learning platforms and future skills training
· Recognition programmes that celebrate great work
· Great employee discounts and financial wellbeing benefits
· Meaningful work that makes a real impact
Skills Required
- Experience designing, building, deploying, and supporting AWS solutions across IaaS, PaaS, and SaaS.
- Experience with AWS CodePipeline and Infrastructure as Code tools, including CloudFormation, CDK, Terraform, or Pulumi.
- Ability to develop AWS Lambda functions using Python.
- Knowledge of hybrid and multicloud architectures, including scalable, resilient, secure, and multi-region or multi-zone designs.
- Knowledge of AWS tenancy, account structures, Control Tower, Landing Zone Accelerator, service control policies, tagging, and cost controls.
- Strong knowledge of AWS services including EC2, RDS, DynamoDB, ElastiCache, S3, Lambda, SSM Patch Manager, AWS Backup, and SQS.
- Knowledge of identity management, including IAM, Identity Center, roles, STS, MFA, and policy writing.
- Knowledge of AWS networking, including VPC, security groups, Transit Gateway, load balancers, Route 53, CloudFront, WAF, and Shield.
- Experience with Kubernetes, including AWS Fargate.
- Knowledge of compliance standards and auditing, including CIS, NZISM, PCI, HIPAA, and Security Hub.
- Experience configuring monitoring, logging, and alerting using CloudWatch, log groups, SNS, EventBridge, and webhooks.
- Familiarity with cloud-native technologies including containers, serverless, APIs, microservices, data analytics, machine learning, AI, and IoT.
- Experience with DevOps processes and tools such as Git and Azure DevOps.
- Strong ITIL-based service management, stakeholder engagement, communication, and customer advisory skills.
- Experience supporting mission-critical production environments and participating in on-call operational leadership.
- Dynatrace experience.
- AWS Solutions Architect Associate certification.
Datacom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datacom and has not been reviewed or approved by Datacom.
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Healthcare Strength — Healthcare support includes complimentary health insurance packages in Australia and New Zealand alongside employee assistance programs. Wellbeing resources and on‑site meditation rooms are highlighted as part of the offering.
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Wellbeing & Lifestyle Benefits — Flexible and remote work support, plus discounts on gyms, travel, and selected retailers, are prominently featured. The package emphasizes work–life balance and lifestyle support alongside core benefits.
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Flexible Benefits — Flexible working is promoted across locations, with hybrid/remote arrangements positioned as standard practice where feasible. Benefits are framed as locally tailored by country and business unit, reflecting adaptability to context.
Datacom Insights
What We Do
Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.
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