About Medical Guardian:
Medical Guardian is a fast-growing digital health and safety company on a mission to help people live a life without limits. With 13 consecutive years on the Inc. 5000 list of Fastest Growing Companies, we’re redefining what it means to age confidently and independently.
We support over 625,000 members nationwide with life-saving emergency response systems and remote patient monitoring solutions. Trusted by families, healthcare providers, and care managers, our work is powered by a culture of innovation, compassion, and purpose.
Position Summary:
Medical Guardian is seeking a highly experienced and proactive Cloud DevOps Engineer to oversee the design, maintenance, and performance of our cloud-first enterprise IT infrastructure. This role leads both technical operations and security response, with a focus on Azure cloud infrastructure, networking and services, Microsoft 365, RBAC and identity management.
The ideal candidate is comfortable wearing multiple hats—cloud architect, network troubleshooter, security responder, and automation engineer. You will serve on the Infrastructure Operations team, helping to ensure high availability, performance, and security of the systems that power our business.
Key Responsibilities:
- Own and manage Azure-based infrastructure including compute, networking, DNS, VPNs, virtual appliances, private endpoints, and storage accounts.
- Support and monitor Proofpoint Email Security, working closely with the Security & Compliance team to investigate threats and mitigate phishing attempts.
- Perform log analysis across platforms such as Azure Monitor, Sentinel, Defender, and Proofpoint to assist in incident triage and root cause investigations.
- Troubleshoot complex network issues at the packet level using tools like Wireshark and perform physical diagnostics and hardware replacements as needed.
- Assist in the administration of Linux-based VMs (RHEL) and cloud workloads in Azure and AWS environments.
- Lead infrastructure automation and scripting efforts using PowerShell Bicep and Bash to improve operational efficiency and reduce manual overhead.
- Contribute to post-incident reviews and work with security teams on continuous improvement of system hardening and defense-in-depth.
- Partner with Help Desk, Security, and Engineering teams to deliver reliable, secure IT services and infrastructure.
- Maintain documentation of infrastructure configuration, network diagrams, and operational runbooks.
- Participate in on-call rotation for high-impact or after-hours infrastructure and security events.
- Design and deploy Azure infrastructure using Infrastructure as Code (Bicep)
- Build and maintain CI/CD pipelines
- Deploy and manage Azure Kubernetes Service (AKS)
- Manage Azure compute, networking, and load balancing
- Virtual Machines, VNets, NSGs
- Azure Application Gateway and Azure Load Balancer
- Troubleshoot infrastructure, performance, and availability issues
Technical Requirements:
Cloud & Microsoft Stack:
- Deep expertise with Microsoft Azure (IaaS/PaaS networking, compute, NSG, Private DNS, VPN Gateway, etc.)
- Strong working knowledge of Microsoft 365 (Exchange, SharePoint, Teams, OneDrive, Entra ID)
- Familiarity with Azure Sentinel, Defender for Endpoint, and related log sources
- Experience with PowerShell scripting for automation and policy enforcement
Networking & On-Site Support:
- Proficient with TCP/IP, DNS, DHCP, VLANs, and firewall configurations
Security & Monitoring:
- Experience with Proofpoint, Netskope, or other email/security platforms is a plus
- Able to respond to security events and perform first-level analysis on alerts/logs
- Comfortable correlating logs across Microsoft and third-party platforms
Linux & Automation:
- Admin-level knowledge of Linux servers (basic patching, log review, networking)
- Ability to write and troubleshoot Bash and PowerShell scripts
- Familiarity with Git and Infrastructure-as-Code concepts is a plus
Preferred Skills & Tools:
- Azure certifications (Architect, DevOps, or Security)
- Microsoft certifications (AZ-104, MS-102, SC-200, SC-300, etc.)
- Experience in a multi-cloud environment (Azure + AWS)
- Familiarity with eCommerce or SaaS operations
- Jira, Confluence, and ITSM platform experience
Education & Experience:
- Bachelor’s degree in Computer Science, Information Technology, or related field
- Minimum of 8+ years in IT infrastructure roles
- Demonstrated ability to manage complex hybrid environments with a cloud-first mindset
Work Environment & Requirements:
- Hybrid work model with on-site presence required for physical troubleshooting (Philadelphia HQ and Sharon Hill locations)
- Must be available for after-hours incident support, including nights/weekends as needed
- Ability to rack equipment, manage cabling, and support physical installs as needed
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Paid Time Off (Vacation, Sick Time Off & Holidays)
- Company Paid Short Term Disability and Life Insurance
- Retirement Plan (401k) with Company Match
Top Skills
What We Do
Medical Guardian is a leader in connected care, revolutionizing how older adults age in place through innovative medical alert systems. Our mission is to empower our customers to live a Life Without Limits. Whether they’re looking for an in-home system, mobile device or wearable medical alert smartwatch, Medical Guardian has the product that will fit their lifestyle and needs.
Founded in 2005, Medical Guardian has grown exponentially to become a leading provider of personal emergency response systems. In 2018, Medical Guardian was ranked in the Inc. 5000 Fastest-Growing Private Companies in America list for the sixth consecutive year, with a three-year revenue growth of 156%. It was also ranked #23 in the Philadelphia 100 and #7 in Philadelphia Business Journal’s Soaring 76.
Our success comes from our dedication to providing best-in-class service because we know that we are doing more than selling medical alert devices; we’re helping older adults nationwide take the next chapter of their life—head-on.
