Staff SW Applications Engineer (9466)

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.

Position: Cloud Operations Engineer (Middleware/Infrastructure) - Canada

Location: Toronto, Canada - Hybrid

Job Scope:

There has never been a better time to join Extreme, after several acquisitions extending our portfolio and go-to-market strategy, we have seen enormous opportunity and growth within the regions. Aside from being a Technology Leader in the Gartner Magic Quadrant, we also adamantly promote an internal culture that truly embraces diversity, inclusion, and equality in the workplace. Having Diversity and Inclusion as part of our core values and beliefs, we’re proud to foster an environment where every Extreme employee can thrive because of their differences, not despite them. Our motto here at Extreme is ‘Advance with us’ and it applies to everyone we work with – inside and outside the company.

Extreme Networks is looking for a highly capable cloud operations engineer. You will be responsible for supporting, maintaining, and further improving the use of Middleware like Postgres, Amazon RDS, Elasticsearch, and Kafka as well as cloud service management in production.

Responsibilities:

• Managing scalable cloud infrastructure across platforms like AWS, Azure, or Google Cloud.
• Be a focal, in managing middleware like Kafka, Elasticsearch, RabbitMQ, and Databases like Postgres.
• Ensuring reliability, and performance of Extreme Cloud services running in Kubernetes.
• Proactively identifying performance issues, providing recommendations, and implementing solutions for cloud services.
• Review Cloud Incidents and escalations, and work with the team and Developers to provide insights and help improve cloud services reliability.
• Providing 24/7 Incident Management support for middleware and production issues in response to Incident notifications
• Working with scrum teams in providing expertise and support in deploying new services

Required Skills:

• BS in Computer Science or equivalent combination of technical education
• 5+ years of Cloud Operations experience, preferably with Infrastructure/Middleware like databases, Kafka, Elasticsearch, and RabbitMQ.
• Hands-on experience with container-based architecture and deployment (Docker,
• Kubernetes.).
• Experience in a 24X7 production environment.
• Experience in root cause analysis, remediation, and problem resolution for complex systems.
• Experience with Kubernetes and administering Linux-based systems
• Experience in Cloud Providers such as AWS, Azure, or Google Cloud.
• Excellent knowledge and experience with networking is also a bonus.

Extreme Networks, Inc. (EXTR) creates effortless networking experiences that enable all of us to advance. We push the boundaries of technology leveraging the powers of machine learning, artificial intelligence, analytics, and automation. Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions and rely on our top-rated services and support to accelerate their digital transformation efforts and deliver progress like never before. For more information, visit Extreme's website or follow us on Twitter, LinkedIn, and Facebook.

We encourage people from underrepresented groups to apply. Come Advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks.