Cloud Application Administrator (Identity Management) (Position located in Sheffield, United Kingdom)
About KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
To learn more about our team and office culture in Leeds, England (UK), visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/york
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/uk/
The Cloud Application (Identity Management) Administrator role is responsible for the administration, development, testing and deployment of various cloud-based systems with focus on identity management at KnowBe4. In addition, the role is responsible for automating cloud-based workflows and processes, utilizing IAM/IGA solutions, to assist with compliance, auditing and reporting.
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Responsibilities:
- Administrate, configure, troubleshoot, and support IAM initiatives and solutions
- Collaborate with KnowBe4 teams to help provide security/IAM best practices and design patterns
- Develop and document environment topologies and standards
- Provide an escalation point for complex issues
- Ensure timely recovery from outages, performs root cause analysis, and implements preventative measures on owned systems
- Seek opportunities to automate, document, share, educate, and improve processes
- Gather requirements from internal clients and provide security/IAM technical expertise to the development of initiative requirements
- Ensure that proposed and existing system architectures are aligned with organizational standards, goals, and objectives
- Partner with PMO to compile requirements, workflow diagrams, and success metrics for relevant projects
- Assist in the planning, design, and development of new capabilities and enhancements to existing applications
- Work with team members and Project Managers to assist in setting direction and tone on cadence for project execution
- Continue personal growth in the areas of technology, business knowledge, and KnowBe4 policies
Requirements:
- Bachelor’s degree from an accredited college or equivalent work-related experience with minimum 5+ years hands-on technical experience in a similar capacity
- Minimum 3 years with hands-on IAM, IGA or IDM experience
- Minimum 5 years administration in cloud systems
- Minimum 3 years in a technical project environment
- Experience working in a regulated environment
- Experience with cloud platform connection adapters (AD, Salesforce, etc)
- Experience in SAML administration (OKTA, OneLogin)
- Experience in automation/workflow systems
- Experience in software and SaaS with an understanding of scripted languages (js, Powershell, bash)
- Experience in JIRA and Smartsheets
- ITIL certification a plus
- Microsoft certification a plus
- Smartsheets a plus
- JIRA a plus
- Experience or certification with Sailpoint a major plus
- High level technical understanding of cloud based, automation and analytical systems
- Excellent administrative and planning skills
- Strong time management skills with adaptability to manage multiple projects and priorities
- Strong customer service skills
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
KnowBe4 Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KnowBe4 and has not been reviewed or approved by KnowBe4.
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Healthcare Strength — Fully paid medical insurance for U.S. employees is repeatedly emphasized alongside dental/vision options and mental-health resources. This makes the benefits package feel materially strong even when cash compensation perceptions vary by role.
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Leave & Time Off Breadth — Open paid time off is positioned as a meaningful part of the total rewards package, with generous time-off framing across U.S. and local-region policies. Time-off flexibility is also reinforced by self-care initiatives and related cultural practices.
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Career-Linked Recognition & Rewards — Company-wide monthly bonuses, referral bonuses, and certification reimbursement/completion bonuses create multiple ways to earn beyond base pay. Learning and leadership programs are also framed as tangible rewards tied to development and progression.
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What We Do
KnowBe4 is a platform for security awareness training and simulated phishing attacks.
