The Role
Supervises clinical team staff, assigns daily tasks, manages schedules and timecards, conducts performance reviews, supports EMR workflows, coordinates referrals and transfers, performs nursing procedures, assesses acute patient needs, and ensures clinic policies and patient-centered care standards are followed.
Summary Generated by Built In
JOB SUMMARY: The primary purpose of the Team Supervisor is to oversee and facilitate the daily needs of the designated team(s).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides daily work direction to all designated team staff and troubleshoots as appropriate
- Assists with execution of EMR projects, solutions, and troubleshooting
- Conducts LPN, CMA, and CNA annual performance reviews
- Ensure Clinical Services policies & procedures are adhered to adequately
- Manages employee timesheets and timecard approval
- Participates in interdepartmental meetings as appropriate
- Monitor & complete items in team pools/provider inboxes
- Monitor & assign daily tasks to team assistants to ensure accuracy and completion
- Review provider schedules daily, manage add on patients, & ensure teamwork
- Administer intravenous fluids (IVs), place catheters, and assist with ports
- Assist with team hospital and ER patient transfers
- Assist with coordinating team referrals
- Assess and monitor acute patient needs & report to provider
- Collaborate with CSM regarding new policies & protocols
- Complete staff counseling with CSM
- Assist CSM with quarterly recommendations and refill audits
- Perform clinic procedures and additional duties as assigned
SUPPLEMENTAL DUTIES AND RESPONSIBILITIES:
- Remain punctual, reliable, and available for late coverage if applicable
- Maintain a positive and respectful attitude while supporting the clinic vision
- Maintain required RN or LPN licensure
- Maintain current BLS CPR certification
- Work effectively under pressure in a fast-paced environment
- Maintain a neat and well-groomed professional appearance
- Interact positively with all interdisciplinary team members
- Maintain confidentiality of all information acquired through clinic employment
- Establish and maintain positive working relationships with patients, providers, internal personnel, and outside facilities
- Follow clinic emergency/safety protocols and attend mandatory meetings
- Abide by clinic protocols, ergonomic recommendations, and OSHA standards
- Adhere to the philosophy and provide comprehensive care according to a patient centered healthcare clinic
WORKING CONDITIONS:
- Subject to interruptions, high volume telephone calls, and frequent problem solving activities
- Subject to hostile and emotionally upset patients, staff, or outside agencies
- Flexibility in scheduling required to meet department needs
PHYSICAL DEMANDS:
- Abide by ergonomic recommendations of the position
- Must possess sight/hearing senses, or use prosthetic devices that will enable these senses to function adequately
- Stand or Sit for several hours
- Subject to lifting and carrying supplies averaging 25 pounds
- Repetitive motions involving use of phone and keyboard
SKILLS AND KNOWLEDGE:
EDUCATION: Minimum: Licensed RN or LPN in WisconsinEXPERIENCE: Minimum: RN or LPN - Two or more years of healthcare experience
KNOWLEDGE:
- Ability to work independently with minimal instruction
- Excellent verbal and written communication skills
- Good judgment skills and ability to prioritize tasks
- Knowledge of medical terminology and general nursing skills
- Knowledge of PC, Windows, & Microsoft Office
- Exhibit leadership and time management skills
Skills Required
- Active Wisconsin RN or LPN license
- At least two years of RN or LPN healthcare experience
- Current BLS CPR certification
- Knowledge of medical terminology and general nursing skills
- Proficiency with computers, Windows, and Microsoft Office
- Excellent verbal and written communication skills
- Ability to work independently, prioritize tasks, and exercise good judgment
- Leadership and time-management skills
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The Company
What We Do
Hudson Physicians is an independent physician-owned private practice providing comprehensive health and wellness services. They offer a wide range of specialties, including primary care, family medicine, OB/GYN, pediatrics, general surgery, and urgent care, across multiple locations in Hudson and Baldwin. Their mission is to provide the community with a higher level of care and convenience through a personalized, patient-centered approach to individualized medicine.
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