Clinical Support Specialist

Posted 3 Days Ago
Be an Early Applicant
Albany, NY, USA
In-Office
18-21 Hourly
Entry level
Social Impact
The Role
Provide administrative and clinical support for a disability services practice: scheduling, insurance/billing tracking, EMR scheduling, confirmation calls, patient enrollment, instrument/equipment upkeep, assisting clinicians with transfers and sessions, and maintaining clinical space. Reports to Director of Clinical Services.
Summary Generated by Built In
Where people get better at life!

Join us in our mission to make a difference and shape a more inclusive future.


The Center for Disability Services offers hope, innovation and achievement to the people we support.
 
For 80 years, we have been one of upstate New York’s largest providers of programs and services for individuals who have disabilities. Many of the innovative programs and vital services that we offer are not available elsewhere.
Responsibilities:
  • Will provide excellent customer service to patients and with providers and will perform multiple administrative support functions including billing and tracking of insurance/funding requirements, master scheduling for new evaluations and daily appointments.
  • Supports the clinicians with day-to-day monitoring and tracking of documentation, scheduling needs, and prior authorizations for service.
  • Performs administrative support functions including but not limited to: confirmation calls, patient enrollment, scheduling and tracking of insurance requirements, managing practice incoming and outgoing calls, and customer service requests.
  • Supports clinical practice and providers in relation to lifting, transfers, assisting in clinical sessions, maintaining clinical space and equipment as well as equipment logs, and need for repairs and or routine service. Responsible for overall cleanliness and organization of clinical space. 
  • Reports to Director of Clinical Services.
                 
Requirements:
  • High School diploma or GED required.
  • Familiarity w/ insurance and medical billing, as well as scheduling in the Electronic Medical
    Record (EMR)
  • Detail oriented, organized and able to work independently
  • Must be at least 18 years old to apply for this position
  • Position requires routine lifting, bending, pushing, pulling in the course of handling files and
           supplies, and patients/equipment up to 75-150 lbs

At The Center for Disability Services, we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our employees and the people we support. We are proud to be an Equal Opportunity Employer and do not discriminate against any protected class of job applicant or employee in our employment practices. 

Compensation Range:

$17.78 - $20.64

Skills Required

  • High School diploma or GED
  • Familiarity with insurance and medical billing
  • Scheduling experience in an Electronic Medical Record (EMR)
  • Detail oriented, organized, and able to work independently
  • Must be at least 18 years old
  • Ability to routinely lift, bend, push, and pull patients/equipment up to 75-150 lbs
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The Company
1,900 Employees
Year Founded: 1946

What We Do

The Center for Disability Services is a not-for-profit organization and one of upstate New York’s largest providers of programs and services for individuals with disabilities. Its mission is to enable and empower people to lead healthy and enriched lives through a comprehensive continuum of care, including medical, residential, dental, and mental health services, serving over 12,000 individuals across more than 80 locations.

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