Clinical Support Specialist - Middle East & Africa

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Amman
In-Office or Remote
Mid level
Healthtech • Software
The Role
The Clinical Support Specialist focuses on pre- and post-sales clinical programs, working with healthcare professionals to improve patient outcomes in emergency settings.
Summary Generated by Built In
Acute Care Technology

This is a pre-sales role where the succesful candidate needs to have a background as a resuscitation Officer, ICU/ED/CCU/Anesthesiology Nurse, physician or Paramedic with a minimum of 3-5 years of experience in the critical or emergency care setting

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more.

    Job Summary

    As a Clinical Support Specialist, you will have ownership of Clinical Programs, specialized clinical events and activities throughout both the pre- and post-sales stages focusing on improving patients outcome. You will be responsible for positioning, scheduling, and delivering impactful and meaningful Clinical Programs across your region.

    This is a remote role with high levels of travel in the MEA region - up to 75%

    Essential Functions

    • Act as a clinical specialist in positioning, promoting, aligning, scheduling and delivering Clinical Programs
    • Initiate strategic conversations with sales- and marketing teams as well as Business Partners and end-users on the importance of high-quality CPR and Clinical programs
    • Be a passionate advocate for Clinical Programs and the strategic process behind this
    • Serve as a clinical expert as it relates to resuscitation, including, but not limited to, AHA/ERC guidelines, clinical practice and translational research

    Qualifications

    • Resuscitation Officer, ICU/ED/CCU/Anesthesiology Nurse, physician or Paramedic with a minimum of 3-5 years of experience in the critical or emergency care setting
    • ALS/APLS certification, instructor level preferred
    • Experience educating Health Care Providers
    • Demonstrated written and oral communications skills in English, including strong presentation skills and being able to effectively convey information
    • Technically savvy with electronic media, computer skills.
    • Experience with resuscitation and a passion for improving patient outcomes
    • Analytical and problem-solving capabilities
    • Fluent English and Arabic required. French would be advantageous.

    #LI-AK1

    Top Skills

    Aeds
    Ems
    Software Solutions
    Trauma Kits
    Ventilators
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    The Company
    HQ: Chelmsford, MA
    30,000 Employees

    What We Do

    ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care.

    The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corp., with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries.

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