Clinical Study Operations Manager

Reposted Yesterday
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Hiring Remotely in Boston, MA, USA
In-Office or Remote
90K-110K Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning
The Role
Manage end-to-end operational delivery of at-home clinical studies: study startup, site onboarding and training, ongoing oversight, GCP/ICH compliance, risk identification, stakeholder communication, and escalation using tools like Zendesk and Asana.
Summary Generated by Built In

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology.

As a Clinical Study Operations Manager within the Clinical Study Operations team, you will be responsible for ensuring the successful operational delivery of Beacon’s clinical studies, from startup through close-out. You will work closely with sponsors, project teams, and clinical sites to drive efficient study execution and uphold Beacon’s commitment to quality, compliance, and scientific rigor.
 
You will oversee study startup planning, site onboarding and training, and ongoing operational oversight to ensure studies are executed on time and to the highest standards. Acting as a key operational partner to both sponsors and internal teams, you will proactively identify risks, streamline communication, and maintain alignment across stakeholders. In addition, you will foster a culture of quality within the organization by coaching peers on GCP compliance, documentation discipline, version control, and complaint management, strengthening the team’s collective operational excellence.
 
This is a contract-to-hire individual contributor role, fully remote anywhere in the U.S., and will require up to 10% travel. Beacon's robust asynchronous work practices ensure a first-class remote work experience, but we also have in-person office hubs available located in Boston, New York and Paris.
 
What success looks like:
  • Collaborate with project teams to implement study startup activities, including communication planning, logistics, development of study documentation, and data configuration.
  • Instill confidence with clients on study operations through start up, maintenance and close out activities.
  • Act as the primary point of contact for clinical sites, ensuring smooth operations and clear communication.
  • Provide training to research sites on the use of Beacon’s devices and study protocols, ensuring proper device usage and data collection.
  • Monitor project progress, ensuring adherence to timelines, protocols, and quality standards.
  • Maintain compliance with Good Clinical Practice (GCP), International Conference on Harmonization (ICH) guidelines, and regulatory standards.
  • Foster a culture of quality within the ClinOps and Scientific teams by coaching peers on GCP requirements, documentation discipline, versioning, and complaint management.
  • Address operational issues promptly, escalating through tools like Zendesk and Asana for resolution.
  • Provide actionable feedback from research sites to inform improvements in devices and workflows.
 
What you will bring:
  • 5+ years of experience in clinical project management or clinical operations roles.
  • Strong organizational and project management skills, with the ability to manage multiple responsibilities effectively.
  • Excellent written and verbal communication skills in English; additional languages are a bonus.
  • A proactive mindset with the ability to identify priorities and anticipate challenges.
  • Meticulous attention to detail, ensuring accuracy in data collection and reporting.
  • Ability to work in a fast paced environment with multiple priorities.
  • Familiarity with GCP, ICH guidelines, and clinical research regulatory requirements.
  • Knowledge of decentralized data collection, compliance and oversight while showing empathy for both patients and sites.
  • A desire to learn more about analytics, statistics, machine learning, and clinical trials.
The salary range for this role is $90,000 – $110,000. Salary ranges are determined using current market compensation data for this role and adjusted based on experience, skills, and location. The base salary is one component of the total compensation package, which includes equity, PTO and other benefits.
 
At Beacon, we've found that cultural and scientific impact is driven most by those that lead by example. As such, we're always seeking new contributors whose work demonstrates an avid curiosity, a bias towards simplicity, an eye for composability, a self-service mindset, and - most of all - a deep empathy towards colleagues, stakeholders, users, and patients. We believe a diverse team builds more robust systems and achieves higher impact.

Skills Required

  • 5+ years experience in clinical project management or clinical operations roles.
  • Familiarity with Good Clinical Practice (GCP), ICH guidelines, and clinical research regulatory requirements.
  • Experience with decentralized data collection, device-based studies, and site training/oversight (at-home EEG or similar).
  • Strong organizational and project management skills; ability to manage multiple responsibilities.
  • Excellent written and verbal communication skills in English.
  • Meticulous attention to detail and documentation discipline, including version control and complaint management.
  • Proactive mindset with ability to identify priorities and anticipate challenges in a fast-paced environment.
  • Experience using escalation and project tools such as Zendesk and Asana.
  • Additional languages (bonus) and desire to learn analytics, statistics, and machine learning.

Beacon Biosignals Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Beacon Biosignals and has not been reviewed or approved by Beacon Biosignals.

  • Healthcare Strength Core insurance coverage includes medical, dental, and vision, aligning with standard employer health benefits. These foundations are clearly communicated as part of the package.
  • Leave & Time Off Breadth Paid holidays, sick time, and “generous PTO” are highlighted. This range of leave types indicates multiple avenues for time away from work.
  • Parental & Family Support Parental leave and family medical leave are explicitly included. This signals support for family and caregiving needs beyond standard PTO.

Beacon Biosignals Insights

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The Company
HQ: Boston, MA
40 Employees
Year Founded: 2019

What We Do

Brain monitoring is not easily accessible, interpretable or actionable. We're going to fix this, and we'd like you to help. With improved access to brain data and the right tools to act on it, clinicians could intervene in real-time, match life-altering therapies to the patients they benefit most, and treat previously untreatable neurological and psychiatric diseases. Beacon is building an interdisciplinary and uniquely talented team to implement this future.

Why Work With Us

We value curiosity and innovation. We approach problems like research - problems are an opportunity to learn something new and improve upon an outcome.

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