Are you a natural-born problem solver? Do you enjoy finding creative solutions to complex puzzles? Do you want to know that your work is making a life-changing impact on others?
If any of the above describes you, you'll fit right in with our Clinical Schedulers at ACES. Our goal is to help those with special needs and we feel lucky to be able to enhance the quality of life for our clients and their families every day.
Position Title: Clinical Scheduler
Location: Remote
Hours: Full-Time
What We Do: ACES is an ABA therapy provider dedicated to enhancing the quality of life for individuals and families impacted with autism and other developmental disorders. We were founded on the values of providing empathy, care and fun to our clients, and the role of a Clinical Scheduler is to be the front line of our service standards, providing a comfortable and seamless experience for our families and clinicians.
What You'll Do: Our Schedulers will work directly with our clinical team members to coordinate team members and client schedules based on provided scheduling parameters, with focusing on fulfilling utilization for both parties. You will utilize industry-leading scheduling software to ensure accuracy of client and team member schedules, while providing exceptional customer service in your daily interactions with our team members. You will work collaboratively with a variety of departments within ACES to meet the needs of your region to influence to growth.
What You'll Love:
- Working in a casual, fun, supportive and inclusive work environment
- Making an impact in the lives of our clients and families by matching their needs with our services
- Working with a collaborative, innovated, and fast-growing organization
- Earning a competitive salary, with Medical, Dental, Vision, Life Insurance and 401k benefits
- Paid sick time and holidays
- Opportunities for career growth and development ... we love to promote from within!
- Exclusive access to thousands of discounts– save money on everything from hotels and travel, theme parks, new car purchases and more!
What We're Looking For:
- Energetic self-starter with superb creative problem solving and organizational skills
- Mission-driven team member, dedicated to impacting the lives of our clients
- Outcome oriented- results focused with strong performance culture
- Ability to thrive in fast-paced environment while multi-tasking important time-sensitive tasks
- Team oriented- by being cooperative and collaborative
- Tech-savvy; our current systems include CentralReach, MS Office 365, SharePoint, Avachato, Zendesk, Microsoft Dynamics
- Supply chain logistics experience/education strongly preferred
PHYSICAL REQUIREMENTS
· Ability to exert up to 10 pounds of force and lift/move up to 15 pounds
· Ability to sit for long periods of time (up to 3 hours at a time) during the scheduled workday
Additional Information
ACES is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, disability, age or covered veteran status.
Skills Required
- Creative problem-solving and organizational skills
- Commitment to supporting clients and families with special needs
- Results-oriented approach and ability to meet performance expectations
- Ability to multitask and manage important, time-sensitive tasks in a fast-paced environment
- Cooperative and collaborative teamwork skills
- Technology proficiency with CentralReach, Microsoft Office 365, SharePoint, Avachato, Zendesk, or Microsoft Dynamics
- Supply chain logistics experience or education
- Ability to exert up to 10 pounds of force and lift or move up to 15 pounds
- Ability to sit for extended periods, up to three hours at a time
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What We Do
ACES is the leading provider of enterprise quality management and control software for the lending industry.
