Clinical Research Coordinator II, Clinical Research Network

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Boston, MA, USA
In-Office
Healthtech
The Role
Boston Medical Center’s Clinical Research Network (CRN) provides a centralized community engaged, equity support structure for BMC’s research community. Our mission is to pursue and share world class scientific discovery and innovation through the conduct of community-engaged clinical research that is responsive to cultural and linguistic differences and inclusive of all people. The CRN also provides focused clinical research staffing infrastructure to strategically important and under-resourced trials at BMC. The Clinical Research Network Clinical Research Coordinator II (CRC II) position provides clinical research support for studies managed by Boston Medical Center’s Clinical Research Network (CRN), under the direction of the CRN Manager, and affiliated Principal Investigators. The CRC II will coordinate CRN supported research protocols in the clinic setting within hospital policy and procedures, protocol compliance and regulatory guidelines consistently and independently. The CRC II will coordinate assigned administrative aspects of each assigned study and interact with study subjects, CRN Program Manager, CRN Community Engagement & Recruitment Specialist, study investigators, ancillary departments, and other research and clinical staff. Duties include but are not limited to, assisting with patient recruitment, eligibility screening, consenting, scheduling study visits, administering questionnaires (as applicable), collecting, entering and updating data, maintaining databases and participant documentation, running reports, and performing other administrative and research tasks in support of the clinical study. In addition to study management, the CRC II may be asked to support community engagement efforts at local community and hospital-based events. The CRC II maintains contact with sponsors to ensure complete and timely data collection, maintains patient study folders, assists with documenting financial and budgetary needs of CRN studies, and supporting the research team with the preparation of data and other reports.

Position: Clinical Research Coordinator II, Clinical Research Network

Location: Boston, MA

Schedule: 40 hours per week

ABOUT BMC:

At Boston Medical Center (BMC), our diverse staff works together for one goal — to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience.

You’ll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you’ll have the tools you need to take charge of your own practice environment.  

POSITION SUMMARY:

The Clinical Research Coordinator II (CRC II) procures, processes and ships research specimens and conducts patient recruitment, administers questionnaires, abstracts medical records, maintains patient databases, enters data into sponsor-specific electronic data capture forms, performs administrative tasks, assists in grant preparation, and participates with the research team in preparation of data and other reports. Will also assist with audits, quality improvement projects, and CRN directed community engagement efforts

ESSENTIAL RESPONSIBILITIES / DUTIES:

  • Evaluating and tracking the eligibility of all patients seen in the clinic, EMR reports, or community engagement events

  • Obtaining informed consent and registering patients to cohort studies and other protocols. Reviewing and abstracting the medical records for patients, including review of pathology reports.

  • Entering information into the appropriate EMR and eCRF systems and departmental systems in an accurate manner.

  • Reviewing data for quality and completeness based on established queries.

  • Assists with the coordination of the collection, processing, organization, and storage of biological specimens in the systems

  • May be responsible for IRB and regulatory submissions and maintenance of regulatory files

  • Maintaining on-going communications with research managers and PIs for data collection needs.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job.  The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION/EXPERIENCE:

  • Baccalaureate Degree Required

  • Master’s Degree preferred OR

  • 2-5 years experience

  • Special Intermittent Project Responsibilities (2-5/year)

KNOWLEDGE AND SKILLS:

  • Strong interpersonal skills; ability to effectively interact with all levels of staff and externals contacts.

  • Excellent organizational and communication skills.

  • Must be detail oriented and have the ability to follow-through.

  • Ability to effectively manage time and prioritize workload. Must practice discretion and adhere to hospital confidentiality guidelines at all times.

  • Must have computer skills including the use of Microsoft Office Suite

JOB BENEFITS:

  • Competitive pay
  • Tuition reimbursement and tuition remission programs
  • Highly subsidized medical, dental, and vision insurance options
  • Career Advancement/Professional Development: Access a wealth of ongoing training and development opportunities that will not only enhance your skills but also expand your knowledge base especially for individuals pursuing careers in medicine or biomedical research.
  • Pioneering Research: Engage in groundbreaking research projects that are driving the forefront of biomedical science.

ABOUT THE DEPARTMENT:

As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn’t dictate health.

Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or call 617-638-8582 to let us know the nature of your request.

Compensation Range:

$42,500.00- $59,500.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. 

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. 

Boston Medical Center (BMC) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Boston Medical Center (BMC) and has not been reviewed or approved by Boston Medical Center (BMC).

  • Pay Growth & Progression Recent union agreements delivered significant raises for nurses and many non‑RN groups, lifting pay levels in those cohorts. Feedback suggests these structured increases improved satisfaction for roles covered by the contracts.
  • Affordable Benefits An option for a no‑premium medical plan, strong pharmacy discounts, and low‑cost same‑day care position healthcare as cost‑effective. Additional programs like diabetes support and coaching further reduce out‑of‑pocket burden.
  • Leave & Time Off Breadth Full‑time staff receive a large PTO bank that grows over time and extended parental leave for birth or adoption. Colleagues also have access to emergency child and elder care supports and childcare discounts.

Boston Medical Center (BMC) Insights

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The Company
HQ: Boston, MA
7,294 Employees
Year Founded: 1996

What We Do

Boston Medical Center, located in Boston’s historic South End, is a private, not-for-profit, 567-bed, academic medical center and the primary teaching affiliate for Boston University School of Medicine. Recognized for its high-quality, nationally ranked and comprehensive medical care for the entire family, patients have access to the most current treatment and advancements at BMC. BMC physicians lead the way in pioneering new therapies that impact the care of patients locally and worldwide. In 2013, BMC made the decision to invest in a four-year campus redesign that includes additions to buildings, upgrades to existing structures, and an expansion of the Emergency Department. Once completed, the redesign will provide clinical workspaces with state-of-the-art facilities and equipment to solve BMC's most pressing care delivery needs. Already complete, the hospital’s Shapiro Center is Boston’s newest outpatient care facility and features a quarter-million square feet of clinic space, key support services, one of the region’s most technologically advanced pharmacies, and a bright, spacious café. Housed in a facility that provides world-class, patient-centered care at every visit, BMC doctors are among the best in their field. Many are recognized annually as “Top Doctors” in their medical and surgical specialties by publications such as U.S. News & World Report and Boston magazine. Boston Medical Center is also the largest safety net hospital in New England and extends into the community as a founding partner of Boston HealthNet, a network of 15 community health centers throughout Boston serving more than a quarter million people annually. No matter whom you meet at BMC, all are committed to providing every patient and family member with the highest quality of care, respect, warmth and compassion.

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