As Clinical Recruiter, you’ll play a critical role in shaping the journey for Registered Dietitians (RDs) looking to join Nourish. The Clinical Recruiter is the gateway into Nourish, and is more often than not the first person an RD will interact with from Nourish in their journey. This role is centered around creating an amazing hiring experience - vetting candidates, setting up offers, developing timely and encouraging candidate communication plans, and answering complex questions needed to help RDs decide if Nourish is the right place for them.
You’ll take full ownership of our applicants (a large and growing group each month) and shape their hiring experience from end to end. You’ll help refine and evolve our hiring strategy, taking initiative to improve processes as we grow. And you’ll get to interact every day with Providers making meaningful decisions for their careers, and extend them the opportunity to join Nourish’s mission and community.
This person will report into our Director of Provider Growth - you’ll be joining a collaborative and passionate team that’s dedicated to improving lives through better nutrition, and you’ll be a pivotal player in our vision to help one hundred million people live healthier, longer lives using Nourish.
Key Responsibilities:
- Serve as the dedicated point of contact for applicants, building a deep knowledge of Nourish’s value prop, policies, and processes to effectively communicate with RDs
- Drive applicant engagement through proactive outreach and timely follow-ups that increase offer acceptance
- Lead outbound recruiting efforts to our highest priority prospects, via personalized emails and calls
- Manage the recruiting inbox and respond to applicant questions in a timely, professional manner
- Track and analyze key recruiting metrics to improve funnel conversion and inform hiring strategy
- Collaborate with Provider Onboarding, Provider Marketing, Provider Strategy, and Product teams to create feedback loops that improve candidate experience
- Make process improvements based on feedback from providers and internal stakeholders to improve the overall recruiting experience, both qualitatively and quantitatively
- You have 3+ years of experience in recruiting or outbound sales development.
- You are hyper-organized and skilled at managing a high-volume process, handling multiple interactions at once while ensuring no detail is overlooked.
- You have excellent verbal and written communication skills and gain energy from engaging with providers across phone, video, email, and chat.
- You can learn new processes and assume ownership quickly, understanding a detailed process right after having it explained.
- You’re a strong problem-solver who can think on your feet and offer creative solutions to optimize processes.
- You’re passionate about nutrition and wellness, and you’re motivated to help others improve their health by expanding access to high-quality care.
- You’ve excelled in fast-paced start-ups, particularly in healthcare operations, telehealth, SaaS, or tech, where quick thinking and adaptability are key.
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What We Do
Nourish is on a mission to improve people’s health by making it easy to eat well. More than half of Americans have a chronic condition related to what they eat, and poor nutrition is the number one driver of preventable death.
Nourish is addressing this healthcare crisis by helping people eat better, more easily, with our food as medicine platform. We connect people with a telehealth Registered Dietitian, food, and mobile app to improve their nutrition, all covered by health insurance. The Nourish mobile app provides a comprehensive approach to wellness through personalized visits with Registered Dietitians, medically-tailored meal delivery, health progress tracking, personalized content, meal logging, recipes / meal planning, AI chat, and more.
We launched two years ago and already have thousands of dietitians and hundreds of thousands of patients on the platform. Our patients span a wide range of nutrition-related conditions including diabetes, eating disorders, kidney disease, GI conditions, cancer, obesity / weight management, cardiovascular disease, and more. We are live in all 50 states.
We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised over $44M from top-tier VCs including Index Ventures, Thrive Capital, Maverick Ventures, Y Combinator, and Box Group, amongst others. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.
Why Work With Us
We’re paving the way for millions to live healthier, longer lives.
At Nourish, we believe everyone deserves to eat and live well. US healthcare is broken, and it's not going to fix itself. Join our team and help bring the future of healthcare to life.
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Nourish Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our team is a mix of both remote & local (in NYC). For NYC-based roles, we encourage people to come in to collaborate, have team lunches, and join fun happy hours but you to choose the setup that works best for you!