Clinical Program Nurse I

Posted 6 Days Ago
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Iloilo, Western Visayas, PHL
In-Office
Junior
Fintech • Insurance
The Role
Reviews inpatient and surgical medical bills according to established procedures and turnaround requirements. Analyzes billing discrepancies, determines appropriate reimbursement, documents review findings, and handles reconsiderations. Supports business process teams with billing inquiries, fee schedules, and reimbursement issues. Coordinates with physicians, case management personnel, attorneys, and internal customers while maintaining confidentiality and escalating matters beyond authority.
Summary Generated by Built In

Responsible for auditing in-patient and/or surgical bills to promote excellence in medical bill review and process improvement.

Responsibilities
  • Medical Bill Review
    • Processes inpatient and/or surgical bills by adhering to the given standard operating procedures (SOP) and turnaround time to complete the task.
    • Performs bill review process by utilizing appropriate resources.
    • Clarifies billing discrepancies to analyze and recommend appropriate reimbursement.
    • Documents pertinent information in the system bill notes to support reimbursement determination.
    • Performs reconsideration of bills, as per request, to ensure original bill processing determination is appropriate.
    • Collaborates objectively with peer physicians to facilitate determination of reimbursement.
    • Demonstrates knowledge and understanding of Broadspire medical department policies and procedures and ability to communicate same with internal/ external customers as necessary.
  • Business Process Support
    • Provides assistance to Business Process Associates and other concerned departments with regards to billing issues, inquiries on fee schedules and/or ground rules for a particular state.
    • Inform appropriate process owner regarding issues related to calculation of reimbursement.
    • Communicates effectively with persons involved in case management process as needed.
    • Liaise with company attorneys to assist in possible litigated claims.
    • Refers matters beyond limits of authority and expertise to immediate superior for direction.
    • Upholds the Crawford Code of Conduct by protecting the confidentiality of information.
    • Performs other related tasks as required or needed.
    • Demonstrates knowledge and understanding of Broadspire medical department policies and procedures and ability to communicate same with internal/ external customers as necessary.
Qualifications
  • Bachelor's degree in Nursing.
  • Must have an active and in good standing without restriction Philippine RN license.
  • Minimum of one (1) year diverse clinical experience or prior experience in medical bill review or claim/case review.
  • Good communication skills.
  • Proficient in word processing software applications.
  • Analytical skills - Ability to perform basic bill review according to standard operating procedures (SOP).
  • Maintains high degree of professionalism and confidentiality.
  • Ability to multi-task, prioritize and manage time effectively.
  • Interpersonal skills - Able to work independently and as a team member.
  • Keen attention to details.
  • Must complete continuing education requirements mandated the Professional Regulation Commission.
  • Must complete courses as outlined by Crawford Educational Services.

Skills Required

  • Bachelor's degree in Nursing
  • Active, unrestricted Philippine RN license in good standing
  • At least one year of diverse clinical experience, medical bill review, or claim/case review experience
  • Good communication skills
  • Proficiency with word processing software applications
  • Basic analytical ability to perform bill review according to SOPs
  • Professionalism and confidentiality
  • Ability to multitask, prioritize, and manage time effectively
  • Ability to work independently and as part of a team
  • Keen attention to detail
  • Completion of continuing education requirements mandated by the Professional Regulation Commission
  • Completion of courses outlined by Crawford Educational Services
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The Company
HQ: Peachtree Corners, GA
7,718 Employees
Year Founded: 1941

What We Do

Based in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries. The company’s shares are traded on the NYSE under the symbols CRD-A and CRD-B.

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