Overview
InterSystems TrakCare/IntelliCare EHR seeks product leaders with clinical and/or health operations experience as well as in-depth experience with health information applications, to help create the next generation of solutions to highly important health and healthcare issues.
InterSystems is a premiere health interoperability and innovation platform, providing unique solutions for today’s widely distributed healthcare in which a single patient may connect to many providers at many locations using many different information systems. We combine and unify data from thousands of sources including all major electronic health records, social determinants, claims processors, public health, IoT devices, patient self-care and outcomes measures, and many more -- and transform that information in many ways to address key clinical, strategic and operational problems.
InterSystems TrakCare/IntelliCare EHR is designed to integrate clinical, administrative, and financial information across healthcare organizations, many hospitals and clinics and other healthcare institutions globally use TrakCare/IntelliCare EHR to streamline workflows, enhance patient care, and improve operational efficiency. This includes robust Pharmacy and Medication Administration Workflows and Pharmacy Information System (PIS) functionalities. These features help streamline medication ordering, dispensing, administration, and reconciliation, ensuring safety and efficiency in healthcare settings.
The Product Specialist for Medication Administration utilizes health domain knowledge and health IT application experience to participate in defining and executing TrakCare product direction – from deeply understanding customers’ clinical and strategic problems to envisioning and defining highly usable solutions that help customers solve those problems completely, quickly, and effectively.
Responsibilities
- Participate in and/or lead in the strategic direction, feature design, user interaction, requirements, and roadmap of one or more products and solutions
- Work with development, implementation, testing, support, sales, and field engineering team members to bring new features and products to successful release
- Communicate with current and potential customers on a regular basis to understand their processes and needs – to translate those into product requirements, understand needed changes over time, and help customers get the greatest value from TrakCare solutions
- Represent the “voice of the customer” internally, using healthcare domain experience in guiding product design and development
- Collaborate on overall TrakCare product strategy, roadmap, and cohesiveness with colleagues on the Product Management team possessing a range of health and technology expertise
- Serve as an internal subject matter expert in one or more health domain areas
- Understand and advise on relevant industry trends, including new products, regulatory changes, scientific and medical advances and changes in practice
- Participate in studies of the impact of TrakCare solutions on quality, safety, and efficiency metrics
- Participate in the informatics professional community and in national and international conferences
Qualifications
- 4+ years of relevant experience
- Practical clinical experience
- Experience implementing healthcare software solutions, including gathering requirements, configuring systems, and supporting successful deployments
- Strong background in designing and executing complex testing strategies to ensure software reliability, performance, and compliance
- Proven ability to manage complex projects, including coordinating cross-functional teams, setting milestones, and driving successful execution
- Demonstrated domain expertise with a clear understanding of healthcare workflows and practical use of information
- Previous experience working with healthcare application design at an in-depth level, in industry or with a provider organization
- Education in either a health domain or in health informatics
- Excellent written and verbal communication skills
- Ability to work directly in both team and individual settings, including working directly with customers
We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.
InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.
Other compensation may include a discretionary annual variable target incentive.
The company also provides generous employee benefits including:
- Medical, vision, and dental insurance
- Short-term and long-term disability, and life insurance
- 401(k) Profit Sharing Contribution
- Paid Time Off and Holidays
- Parental Leave
- Tuition reimbursement
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
What the Team is Saying
InterSystems Compensation & Benefits Highlights
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Leave & Time Off Breadth — A tiered PTO structure starts at a generous level and is complemented by separate paid holidays. Feedback suggests time off is a standout element from day one in the U.S.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is paired with EAP and wellness offerings, with some onsite or near‑site services in select locations. Feedback suggests these benefits are consistently viewed as strong.
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Retirement Support — A 401(k) with employer‑funded profit‑sharing is positioned as competitive with common match programs, alongside disability options and access to financial tools/advisors. Feedback suggests the overall design supports longer‑term financial planning.
InterSystems Insights
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What We Do
InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business. Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries. What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running. If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.
Why Work With Us
Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.
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InterSystems Offices
OnSite Workspace
InterSystems prioritizes in-person collaboration with majority on-site presence and some work from home flexibility that varies by region and office location.
