At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job TitleClinical Operations Analyst II - East Region
LocationAustintown
FacilityAustintown Medical Outpatient Center A B C
DepartmentFHC Administration-Regional Operations
Job CodeT2206S
ShiftDays
Schedule7:30am-5:00pm
Job Summary
Job Details
Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
As Clinical Operations Analyst II, you will provide onsite training and direct support to caregivers in the proper and optimal use of clinical information systems. Under the supervision of the designated Manager and the Administrative leadership, your efforts will help caregivers better understand necessary systems, such as the Electronic Medical Record (EMR). While in this position, you will also have opportunities to explore professional development and career advancement within Cleveland Clinic.
A caregiver in this position works from 7:30am to 5:00pm and will provide support to facilities in Austintown, Kinsman and Warren.
A caregiver who excels in this role will:
- Maintain thorough understanding of site-specific physician adoption plan.
- Review progress toward goals and objectives detailed in the plan.
- Coordinate and provide caregiver training and support using classroom, computer-based and one-on-one training.
- Maintain education materials and monitor caregiver training and proficiency requirements,
- Coordinate and provide new physician on-boarding in collaboration with Office of Physician Staff Affairs and physician remote access connection to the EMR when required.
- Promote maximum utilization of EMR within the physician group and serve as a primary contact for caregiver EMR related issues.
- Provide ongoing techniques to better incorporate and utilize the EMR.
- Identify opportunities for improvement and work with the administrative team, project teams, and ITD/CSO to design and implement improvements, clinical systems and workflows.
Minimum qualifications for the ideal future caregiver include:
- Associate’s degree in related field and four years of applicable clinical experience OR Bachelor’s degree and two years of experience may substitute work experience
- Experience typically supported by license in a medically related field
- Must have a valid State driver's license (VDL), and a safe driving record
Preferred qualifications for the ideal future caregiver include:
- Licensed in the State of Ohio as a Registered Nurse (RN)
- Bachelor's Degree in related field
- Experience with clinical information systems or computerized physician order management
- Experience in education/training/teaching or human resources development
- Experience in a multi-entity health care system strongly preferred
Physical Requirements:
- Ability to perform work in a stationary position for extended periods
- Ability to operate a computer and other office equipment
- Ability to communicate and exchange accurate information
- In some locations, ability to move up to 25 pounds.
- Ability to travel throughout the hospital system
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/
Please review the Equal Employment Opportunity poster.
Cleveland Clinic is pleased to be an equal employment opportunity employer.
Skills Required
- Associate's degree in related field and four years of applicable clinical experience OR Bachelor's degree and two years of experience
- Experience typically supported by license in a medically related field
- Valid State driver's license and a safe driving record
- Ability to operate a computer and other office equipment
- Ability to communicate and exchange accurate information
- Ability to travel throughout the hospital system and provide onsite support to multiple facilities
- Licensed in the State of Ohio as a Registered Nurse (RN)
- Bachelor's degree in related field
- Experience with clinical information systems or computerized physician order management
- Experience in education, training, teaching, or human resources development
- Experience in a multi-entity health care system
Cleveland Clinic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cleveland Clinic and has not been reviewed or approved by Cleveland Clinic.
-
Healthcare Strength — Health coverage is described as comprehensive and cost-effective, with broad in-network access and supportive wellness features. Feedback suggests medical, dental, vision, and ancillary services are well-integrated and valuable for families.
-
Retirement Support — Retirement offerings include a pension component alongside a matched savings plan, contributing to long-term financial security. Feedback suggests these elements compare favorably to many local options.
-
Parental & Family Support — Paid maternity and parental leave are highlighted as stronger than many regional employers. Additional family supports like adoption assistance and education aid further enhance perceived value.
Cleveland Clinic Insights
What We Do
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education. Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country. Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including: Cleveland Clinic Florida Cleveland Clinic Canada Cleveland Clinic Abu Dhabi Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations. Our family health centers offer: Outpatient care Primary care Numerous subspecialties Numerous locations All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.
