Clinical Officer

Main Purpose

Organizing and ensuring medical consultations to the target population, providing treatment to patients within the scope of his/her medical competencies and referring them when appropriate, according to MSF protocols, procedures and the universal hygiene standards in order to guarantee quality and efficiency of the service provided.

Accountabilities

•       Ensuring the implementation and standardization of MSF clinical policies, tools, and hygiene protocols in order to minimize clinical risks and to guarantee the quality of patient care management. Promoting and maintaining confidentiality regarding all patient cases and records

•       Implementing diagnosis, prescription and prevention procedures that fall under the scope of his/her competencies applying medical knowledge, asking appropriate questions to patients and following protocols in force as well as using laboratory services when necessary, in order to ensure a correct implementation of the medical treatments and to refer patients when appropriate.

•       Participating in the planning and supervision, in close coordination with other supervisors, the HR processes (sizing, staff shifts, recruitment, training, evaluation, development and communication) of the team in order to ensure both the sizing and the amount of knowledge required, improve people triage capabilities, their motivation and commitment and their active participation in teaching the targeted population on therapeutic and preventive protocols.

•       Ensuring that all staff using medical devices are qualified and trained. Ensuring cleaning and minor maintenance tasks are performed according to the protocols. Reporting any malfunction to the project biomedical service.List item  

•       In cases of emergency, carrying out first aid care and treatment according to protocols in order to reduce mortality rates

•       Recording in the individual patient’s card and registration books, all performed medical activities (drugs prescribed, lab results, vaccination status, epidemiological activity, doses, etc.) keeping data traceability in order to ensure patients treatment continuity.

•       Participating in data collection and reporting when required

•       Knowing and implementing Patient Therapeutic Education (PTE), i.e. keeping contact with all patients, providing them information regarding their health state and responding to their questions.

•       Knowing and promoting the proper application of Post Exposure Prophylaxis (PEP) Kit and Sexually Gender Based Violence (SGBV) protocol.

MSF Section/Context Specific Accountabilities

·         Ensuring the implementation and standardization of MSF clinical policies, tools, and hygiene protocols in order to minimize clinical risks and to guarantee the quality of patient care management. Promoting and maintaining confidentiality regarding all patient cases and records.

·         Implementing diagnosis, prescription and prevention procedures that fall under the scope of his/her competencies applying medical knowledge, asking appropriate questions to patients and following protocols in force as well as using laboratory services, when necessary, to ensure a correct implementation of the medical treatments and to refer patients when appropriate.

·         Ensuring cleaning and minor maintenance tasks are performed according to the protocols. Reporting any malfunction to the project biomedical service.

·         In cases of emergency, carrying out first aid care and treatment according to protocols in order to reduce mortality rates. • Recording in the individual patient’s card and registration books, all performed medical activities (drugs prescribed, lab results, vaccination status, epidemiological activity, doses, etc.) keeping data traceability to ensure patients treatment continuity.

·         Participating in data collection and reporting when required. • Knowing and implementing Patient Therapeutic Education (PTE), i.e. keeping contact with all patients, providing them information regarding their health state and responding to their questions.

·         Knowing and promoting the proper application of Post Exposure Prophylaxis (PEP) Kit and Sexually Gender Based Violence (SGBV) protocol.

·         Perform clinical consultations to key and vulnerable population while identifying the medical needs and any potential or underlying needs.

·         Participate in hepatitis related medical activities: sensitization, clinical consultation and follow up, referrals and follow up of referrals, laboratory results, vaccinations, patient education and counseling, involve in training case discussion and data collection

·         Provide technical support on  patients education adherence counselling, data collection and other components including nutrition to counsellor educators and peer educators.

·         Ensuring the implementation and standardization of MSF and WHO clinical policies, tools, and hygiene protocols to minimize clinical risks and to guarantee the quality of patient care management.

·         Promoting and maintaining confidentiality regarding all patients’ cases and records

·         Implementing diagnosis, prescription and prevention procedures that fall under the scope of the competencies applying medical knowledge, asking appropriate questions to patients and following protocols in force as well as using laboratory services, when necessary, to ensure a correct implementation of the medical treatments and to refer patients when appropriate

·         Performing prescription audits quarterly with together with MSF Medical Doctor to ensure standard quality and rational use of medications including antibiotics are being observed in the project.

·         In cases of emergency carrying out first aid care and treatment according to standard protocols

·         Recording in the individual patient’s card and registration books all performed medical activities including drugs prescribed, lab results, vaccination status, epidemiological activity and keeping data traceability to ensure patients treatment continuity while assuring confindentiality.

·         Knowing and implementing patient therapeutic education (PTE) and keeping contact with all patients providing them information regarding their health status and responding to questions

·         Support in data completion of the clinical data with support of NAM and MAM. 

·         Supports the mhGAP activity

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Education

Essential clinical officer diploma
DOH HTS training is an asset

Experience

Desirable previous clinical supervision experience of at least one year, Essential, 2 years of relevant working experience, experience in working with Key and vulnerable populations essential

Languages                            

Swahili is mandatory and English is desirable

Knowledge

Desirable computer literacy

Competencies

•             Results and Quality Orientation L2

•             Teamwork and Cooperation L2

•             Behavioural Flexibility L2

•             Commitment to MSF Principles L2

•             Stress Management L3

MSF provides a safe, respectful, and stigma-free workplace where all patients and employees are treated with dignity regardless of their race, nationality, ethnicity, gender identity, sexual orientation, HIV status, disability, or other protected characteristics. MSF brings together individuals committed to the assistance of other human. As such MSF is by choice an association. Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF.

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