Clinical Office Coordinator

USC’s Department of Neurological Surgery is now hiring a Clinical Office Coordinator to join its team. The Clinical Office Coordinator will be responsible for maintaining day-to-day business operational processes and systems that support the faculty and clinical leaders withing the division of Neurological Surgery. We are seeking a highly communicative and detail-oriented individual who can work effectively both independently and with our team. Responsibilities include:

• Provides a high level of administrative support to faculty and senior clinical leaders including schedule management, coordinating meetings with key stakeholders and making schedule changes, often making independent decisions regarding competing interests that must be quickly and thoughtfully prioritized

• Aids in surgery scheduling for spinal and cranial cases, must demonstrate ability to work with a multi-disciplinary team

• Coordinate telemedicine appointments

• Demonstrated ability to handle multiple projects simultaneously in a fast-paced environment with little direct supervision. Ability to set priorities and organize time to see projects through to successful completion and ensure projects are not lost or forgotten as new needs emerge

• Schedules and coordinates various departmental and cross-functional meetings, ensures that calendars are aligned when required, distributes meeting materials in advance of meetings as appropriate

• Maintains and updates faculty CVs

• Create and maintain website and social media for senior Neurosurgery faculty

• Effectively coordinates high volume of travel domestically and internationally with complicated itineraries and meetings. This includes air and ground transportation, hotel reservations, out of town dining, and car rentals, prepare itineraries and identify cost-efficient travel options. You will contact meeting participants to confirm agendas, locations, and all details, as well as completion of expense reports

• Assists in maintaining faculty credentialing which may include compiling materials for applications and/or renewals of clinician licensure, credentialing, privileging, and insurance coverage; ensuring timely submissions; routing credentialing paperwork; updating physician and clinical staff documentation; maintaining databases and generating reports; and sorting credentialing related mail, faxes, and emails

• Create, route & process written and verbal correspondence while exercising a high degree of discretion and confidentiality

• Ensure urgent and priority correspondence and matters are communicated in a timely and effective manner to faculty and management

• Participate as part of a team in planning, coordinating and executing events such as: medical symposia, national meetings/conferences etc.

• Implement systems to file, organize, and archive information

• Provides general office support which may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, processing expense reports, and maintaining electronic and hard copy filing systems

• Must be able to provide a Medical Certification

The successful candidate will be motivated, pro-active, resourceful, and detail oriented. The position requires excellent organizational and communication skills with the ability to be decisive and adaptable.

The candidate must follow established USC and departmental policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the Workplace Code of Conduct and Compliance Plan.
This position is on-site and employee must report to work at the USC Health Science Campus in Los Angeles, CA when scheduled. Work hours may be subject to change depending on business needs.

The hourly budgeted range for this position is $28.8 - $35.12. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education:
Bachelor’s degree; Combined experience/education as substitute form minimum education

Minimum Experience:
2 years
Minimum Field of Expertise:
Two years’ experience in an office setting. Experience with billing and compliance. Familiarity with clinical operations. Proven ability to practice discretion with confidential information. Research skills. Excellent written and oral communication skills.

                                                  

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. 

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at [email protected]. Inquiries will be treated as confidential to the extent permitted by law.

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If you are a current USC employee, please apply to this  USC job posting in Workday by copying and pasting this link into your browser:

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