Job Description:
Affinity Hospice is one of the fastest growing, privately held hospice organizations in the country. We are passionate about giving exceptional care to our hospice patients and their families. We believe the care we provide truly matters and we would love to have you join our nationally recognized team!
What We Offer:
Paid Time Off (PTO), Sick Time, and Holiday Pay
Gas Card Program and Car Maintenance Stipend
Benefit Package (Medical, Dental, Vision and more) for full-time employees
401K
Employee Assistance Program
Tuition Reimbursement for eligible employees
Internal Company Advancement
Free end of life training
Position Summary:
The Clinical Manager is responsible for ensuring that patient care is coordinated, delivered and managed appropriately. The Clinical Manager is responsible for the overall direction of hospice clinical services.
Hours / Schedule: Full Time; (40) hours / week.
Minimum Qualifications:
Registered Nurse with current licensure to practice professional nursing in the state where agency located
Bachelor's degree in nursing from an accredited program by the National League for Nursing
Three years of leadership management experience in a hospice or related health care organization
Two years' experience in a direct Hospice field
Demonstrated ability to supervise and direct professional administrative personnel
Ability to market and deal tactfully with customers and the community
Must have valid driver's license, reliable transportation, and auto liability insurance
Using effective body mechanics, must be able to lift 40 lbs. floor to waist; lift 10 lbs. waist to shoulder; lift and carry 40 lbs. and push/pull 40 lbs.
Must be able to (or assist with) lift, turn, move and position patients
Must be able to ensure clinically competent/qualified staffing is appropriate to meet the needs of the patients served
Must be able to ensure efficient, appropriate, and cost-effective clinical operations of the agency
Must be able to modify/approve clinical paperwork, as well as perform chart audits and provide associate education when necessary
Must have knowledge of hospice Medicare, state regulations, governmental regulations, ACHC, and JCAHO standards (if applicable)
Key Responsibilities:
Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated
Interprets operational indicators to detect census changes and increases or decreases in volume, which could impact staffing levels, revenues or expenses
Assists in hiring, evaluating, and terminating clinical personnel
Oversees and is responsible for the content and compliance of every clinical note, order, practice and process produced or performed by the clinical staff.
Responsible for orientation of new organization personnel.
Participates in the planning, development and implementation of in-services and continuing education programs to meet education and training needs of organization personnel
Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization
Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and, maintains compliance to the ACHC Hospice Care standards
Promotes hospice referrals in the health care community
Responsible for holding clinical staff accountable for meeting all productivity and quality standards.
Performs joint visits with associates at least semi-annually and documents their performance
Coordinates the on-call schedule, weekend schedule, and vacation schedule for all clinical staff.
Ensures patient care is performed according to agency policy and regulatory/state requirements
Responds to patient complaints in a timely and thorough manner with customer service as top priority.
Documents complaints and communicates with associates in response to complaints as appropriate.
Assists in auditing of charts in response to Adverse Event and OBQI reports.
Participates in regulatory agency reviews
Accountable to counsel and develop associates in the meeting of their job expectations
Works cooperatively with intake and marketing staff in accepting new referrals
Performs visits and admissions as needed based on staffing availability and coverage during vacations or illness
Collects/trends all required data for PI program utilizing appropriate forms.
Submits PI quarterly results to Compliance and Quality Manager
Other duties as assigned by the Executive Director
Affinity Hospice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- Current Registered Nurse licensure in the state where the agency is located
- Bachelor’s degree in nursing from an accredited National League for Nursing program
- Three years of leadership or management experience in hospice or a related healthcare organization
- Two years of direct hospice field experience
- Ability to supervise and direct professional administrative personnel
- Ability to market and interact tactfully with customers and the community
- Valid driver’s license, reliable transportation, and auto liability insurance
- Ability to lift, carry, push, pull, turn, move, and position patients according to stated physical requirements
- Ability to ensure clinically competent staffing meets patient needs
- Ability to manage efficient, appropriate, and cost-effective clinical operations
- Ability to modify or approve clinical paperwork, perform chart audits, and provide associate education
- Knowledge of hospice Medicare, state and governmental regulations, ACHC standards, and JCAHO standards when applicable
What We Do
Affinity Hospice provides compassionate and palliative care to our patients as well as supporting the spiritual and emotional needs of the entire family. We recognize the importance of the relationships with our employees, referral sources and the communities we serve. We operate outstanding hospice and palliative care organizations serving communities in Alabama, Georgia, South Carolina, Arkansas, and Virginia. Caring is our purpose. It's not only our mission. It's how we live everyday. If you are interested in joining our family, please contact [email protected]. We would love to speak with you if you have a passion for helping others
