Clinical Director

Posted 2 Days Ago
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Baltimore, MD, USA
In-Office
105K-115K
Senior level
Healthtech
Restoring Hope. Reshaping Futures.
The Role
Lead trauma-informed clinical services for a residential youth treatment program. Oversee clinical operations, policy, staff development, admissions/discharges, compliance, crisis response, and quality assurance to ensure safe, therapeutic care for adolescents and families.
Summary Generated by Built In

Description

Nexus Family Healing is seeking an experienced Clinical Director to lead trauma-informed clinical services within our residential treatment program serving youth and adolescents with complex behavioral health needs in Baltimore, MD. 

Nexus Family Healing is located on a historic site in the heart of Baltimore, Maryland, that has been helping kids in need for over 200 years, originally as an orphanage in the early 1800s. In 2012, Nexus Family Healing affiliated with this location, bringing our innovative trauma-informed practices to the youth of Baltimore. This location includes programs for youth and teens with emotional, behavioral and mental health or sexually problematic behaviors, a diagnostic center, a vocational program, a school and treatment foster care for ages 0-21. 

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity. 

Schedule/Location/Pay:  

Salary Range - $105,000 - $115,000

Full Time - On-site opportunity (1301 Woodbourne Ave, Baltimore, MD)

Nexus’ Comprehensive Benefits Include:  

  • Eight Days of PTO in First Year of employment.
  • Seven Paid Holidays
  • Spring, Summer, Winter Breaks
  • Multiple options for health insurance coverage
  • No-cost life insurance
  • Short/long-term disability insurance
  • 401k match
  • NEW – Talkspace Therapy Benefit for the whole family
  • NEW – Hinge Health Benefit for the whole family
  • NEW – Carrot Fertility Benefit
  • Tuition assistance and training opportunities
  • Advancement pathways and internal promotion
  • And much more!

Position Summary: The Clinical Director is responsible in providing trauma-informed care services across all assigned agency functions. The Clinical Director directs and supervises the management of clinical programming and directly related activities at their agency. They will also function as a Nexus management team member with similar responsibilities across all sites. 


Primary responsibilities:

Program Management & Administration

  • Provides program management and administration onsite and within the organization through a trauma-informed care lens.  
  • Develops, grows, and drives clinical programs and programming consistent with Trauma-Informed clinical best practice, community needs and organization directives. 
  • Initiates, identifies, and analyzes potential or current problems or risk factors at the agency and generates alternative sound decisions. 
  • Maintains responsibility for development and monitoring of admission and discharge criteria. 

 Program Policy & Strategy

  • Provide strategic oversight of clinical operations, including budget management, program policies, referrals, admissions, discharges, and quality assurance initiatives.
  • Ensure compliance and program excellence by maintaining current policies and procedures, implementing Nexus treatment philosophies, and meeting all regulatory and safety requirements.
  • Lead and develop clinical staff through recruitment, performance evaluation, coaching, training, and ongoing professional development.
  • Foster a safe and supportive treatment environment by resolving conflicts, partnering with youth and families, and promoting physical and emotional safety across all program settings.

 Procedure, Training & Compliance

  • Maintain professional and therapeutic standards by establishing appropriate boundaries with clients and families and using strengths-based, respectful communication.
  • Ensure compliance and accurate documentation by adhering to licensing requirements, incident reporting procedures, and organizational policies and standards.
  • Support client care and team collaboration through active participation in staff meetings, advocacy for client needs, crisis response, and incident management when necessary.
  • Demonstrate leadership, flexibility, and professionalism by remaining current on required training, adapting to changing needs, and representing the agency in partnership with executive leadership.

Requirements

Required Education and Licensure

  • Master’s degree in Social Services, Psychology or clinically related field required.  
  • Maryland: Professional licensure as LCPC, LCSW, or LCSW-C. 
  • Experience in adolescent, adult, and family-based behavioral counseling and/or residential experience required. 
  • Must successfully pass a DHS/DCFS/CJIS/DHHS/ODHS or other federal and state criminal background check 
  • All client-facing Nexus employees must successfully participate and complete a Safety Crisis Management (SCM) exam and training 
  • Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements 

Preferred Education and Experience:

  • Experience in residential setting and/or other acute mental health setting(s).  
  • Experience in Trauma-Informed Treatment Modalities.   
  • Experience working with youth and families facing acute mental health needs.  
  • Experience working with individuals from diverse cultural, social, and religious backgrounds. 
  • Licensure preferred (may be requirement dependent on operational demand) 

Clinical Director Leveling: Maryland: LCPC, LCSW, LCSW-C 

Physical Demands: 

  • While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. 
  • The employee is required to stand, and/or walk. 
  • The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. 
  • The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. 
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   
  • The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.  

  

Commitment to Diversity, Equity, & Inclusion:
At Nexus Family Healing, we not only support diversity – we celebrate it and rely on it for the betterment of our employees, our services, and our impact on the community. We strive to provide the best quality care for our youth and the best work environment for our employees through an inclusive team culture. Nexus Family Healing is proud to be an equal opportunity, affirmative action employer.

ICARE Values & Behavioral Competencies:

  • Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.
  • Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
  • Agility: Exhibiting flexibility and adapting quickly.
  • Responsiveness: Being quick, positive and accurate.
  • Excellence: Demonstrating quality results that surpass ordinary standards.

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives — including your own!

Skills Required

  • Master's degree in Social Services, Psychology, or clinically related field
  • Maryland professional licensure (LCPC, LCSW, or LCSW-C)
  • Experience in adolescent, adult, and family-based behavioral counseling and/or residential experience
  • Successful completion of DHS/DCFS/CJIS/DHHS/ODHS or other federal and state criminal background check
  • Completion of Safety Crisis Management (SCM) exam and training
  • Valid driver's license and meeting state agency/Home Office driving requirements
  • Experience in residential or other acute mental health settings
  • Experience in trauma-informed treatment modalities
  • Experience working with youth and families facing acute mental health needs
  • Experience working with individuals from diverse cultural, social, and religious backgrounds
  • Additional licensure depending on operational demand

Nexus Family Healing Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nexus Family Healing and has not been reviewed or approved by Nexus Family Healing.

  • Healthcare Strength Medical, dental, and vision coverage are complemented by HSA/FSA options, life insurance, and short- and long-term disability. Modern mental-health and musculoskeletal supports such as Talkspace and Hinge Health expand the clinical breadth.
  • Leave & Time Off Breadth Time-off programs emphasize generous PTO starting in year one, with some postings citing four to five weeks, plus holidays. Donated-PTO options and flexible scheduling in certain roles further broaden leave access.
  • Parental & Family Support Family-building and dependent supports include Carrot fertility/adoption benefits and spouse/dependent access to counseling platforms. Parental leave and family health insurance round out a family-oriented package.

Nexus Family Healing Insights

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The Company
371 Employees

What We Do

Nexus Family Healing is a national nonprofit mental health organization that restores hope for thousands of children, families, and adults each year through community mental health, crisis and stabilization, foster care and adoption, and residential treatment services. For over 50 years, we’ve used innovative, personalized approaches to heal trauma, break cycles of harm, and reshape futures. We believe every child is worth it — and every family matters. Learn more at nexusfamilyhealing.org

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